To provide the best customer service, some things are best left unsaid. Adam Redling goes over three topics that a service writer should never discuss with a customer. Sponsored by Manager SE from Mitchell1.
Conroy shares insights into his career trajectory, the evolving landscape of the company’s aftermarket operations, and its commitment to innovation and sustainability.
In this episode of AMN Drivetime, Bill Babcox is joined by Jerry Conroy, vice president USA and Canada, Automotive Aftermarket for Schaeffler. Conroy shared insights into his career trajectory, mentorship experiences, and the evolving landscape of aftermarket operations.
Conroy's journey into the aftermarket began during his college years. He stumbled upon an internship at Bendix, a commercial vehicle supplier based in Elyria, Ohio—his hometown. Little did he know that this opportunity would kickstart a career spanning 17 years at Bendix, and later transition into a leadership role at Schaeffler in the automotive aftermarket.
It uses a 3-layer filter to deliver cleaner, healthier, fresher air on the go, Lumileds said.
The latest software includes new coverage and guided component tests and features.
The campaign aims to raise $65,000 through 1,000 donations of $65 each.
Grew company from small machine shop to global leader in car lifts and garage equipment.
Making sure the brake fluid is the correct quality is critical. Sponsored by Auto Value and Bumper to Bumper.
Learn how to educate customers on the importance of OEM specifications and premium lubrication for their vehicles’ maintenance needs.
Grace Hovis’s journey in Hovis Auto & Truck Supply blends tradition with digital innovation in the automotive aftermarket industry.
A device similar to an alternator, called a DC-DC converter, charges the 12-volt battery from the high-voltage battery pack.
