Doug Kaufman, Author at UnderhoodService
The April Digital Edition of ShopOwner Is Now Online

Each issue includes management resources and technical content from Underhood Service.

What Constitutes A Quality Wheel Hub Assembly?

Discover key factors to consider for quality hub assemblies and how they impact vehicle performance and longevity.

Needs Come First When Choosing Aftermarket Or OE

It’s essential to understand the differing needs of manufacturers, shops, technicians, and consumers.

Service Opportunities Still Exist With EVs

Like all ICE vehicles, you need the correct tools, parts and to follow the proper service procedures when servicing EVs. This video is sponsored by The Group Training Academy.

Success Means Investing In More Than Equipment

Todd Baldridge measures success by how well his team benefits from being together.

Selecting the Right Oil for your Customers Engine

Learn how to educate customers on the importance of OEM specifications and premium lubrication for their vehicles’ maintenance needs.

Becoming Successful Often Means Investing in More Than Equipment

The cover story in this March issue of ShopOwner is full of self-reflection and acceptance – but it isn’t a depressing story of what wasn’t.

The March Digital Edition of ShopOwner Is Now Online

Each issue includes technical content from Underhood Service.

Understanding What Antifreeze/Coolant Actually Does

Today, each manufacturer has its own formula for best results in their vehicles. This video is part of the Group Training Academy.

How The Vehicle Cooling System Functions

Here’s what to know to clarify cooling questions you’re asked at the service counter. This video is part of The Group Training Academy.

The February Digital Edition Is Ready Today!

Each issue includes technical content from Underhood Service.

Decoding Brake Pull Issues

Addressing brake pulls requires diagnostic dedication. This video is part of the Group Training Academy.