Is your waiting room a welcoming reception area or place people can’t wait to get away from? Doug Kaufman explains what you should look for to gauge how your customers feel. This video is sponsored by the MyPlace4Parts Studio.
Ode Auto Repair and Tire is a NAPA Gold Certified Auto Care Center focused on customer satisfaction since 1979.
In this episode of Auto Pros On The Road, Joe Keene and Jacqui Van Ham visit Darin Ode at Ode's Auto Repair and Tires in Warren, MI.
Darin Ode
Founded in 1969, Ode Auto Repair and Tire is a fixture in the Detroit area. The business began when owner Larry Ode had a dream to stop working for other companies and start his own. According to his son, Darin, Larry had a great reputation with customers who encouraged him to open his own facility. Despite having only a 9th-grade education and $900 to his name, Larry took a leap of faith. With his loving wife Mary and four very young boys, Dave, Dan, Darin, and Derrick, Larry brought a more personal approach to automotive repairs and tire sales.
LSPI typically occurs at low speed and high low driving conditions. This video is sponsored by Lubegard.
CVT Recharge is a concentrated additive, formulated to provide anti-wear and extreme pressure protection. Sponsored by Lubegard.
When replacing a window regulator or motor, look at the procedures in the service information. Sponsored by Lemförder.
CAT III simply refers to the Category Safety Rating of the multimeter.
Each year, it seems engine bay covers get bigger and more difficult to remove.
Converters are still being stolen at record rates.
Always check manufacturer specifications and specific inspection procedures to be sure you are getting the job done right.
CDC units use electronically controlled valving to control the compression and rebound of the dampener. Sponsored by Sachs.
