customer service Archives - Page 9 of 10 - UnderhoodService
How Supply Chain Challenges Built Stronger Relationships

COVID has been challenging for everyone, but also presents opportunities to improve business partnerships.

SiriusXM Service Lane Program Benefits Shops, Customers

New program gives customers a free 3-month subscription to SiriusXM programming at no charge to shops.

Making Motorcycle Test Rides Easy

EZ Rider Demo gives a contact-free experience for motorcycle test rides.

How Supply Chain Challenges Built Stronger Relationships

COVID has been challenging for everyone, but also presents opportunities to improve business partnerships.

VIDEO: Your Customers’ Cars Need Regular Attention

Recognizing drivers’ changing habits can keep them moving. This video is presented by BOLT ON TECHNOLOGY.

The Best Way To Secure A Digital Customer Journey

There’s still a lot to learn about digital customer interaction. Do you know where to begin?

Increase And Retain Car Count With Membership Plan

Improve your customer experience and retention to get the best ROI on new customers.

Smart Car Care App Reminds Customers Of Service Needs

The app provides peace-of-mind as a reference tool and for providing important maintenance reminders.

Immediate Greeting Key To Aftermarket Service Satisfaction

Christian Brothers Automotive Corp., Take 5 and Les Schwab Tire Centers rank highest in JD Power study.

VIDEO: Your Best Customer Is Your Current Customer

Here’s the best way to ensure your current customer keeps coming back. This video is sponsored by the MyPlace4Parts Studio.

VIDEO: Simplify And Maximize Customer And Vehicle Check-In

The keys to curing check-in problems could already be at your shop. This video is sponsored by Mitchell 1.

Establishing An Excellent Reputation In Your Market

Establishing dynamic relationships with your customers is known as “Relationship Marketing.”