Doug Kaufman, Author at UnderhoodService - Page 15 of 20
Shop Profile: Hilltop Auto Service, Byron Center, MI

For owner Ken Elzinga, his main goal is to build trust and create long-term relationships.

Training Still Matters, Regardless Of The Method

In person or virtual, successful training takes commitment – but it will pay off for your shop in numerous ways.

Video: Not The Smartest, But The Best

Have you ever wondered why leaders rarely succeed on their own? This video is sponsored by the MyPlace4Parts Studio.

VIDEO: The Warning Light That Shouldn’t Be Ignored

Most cars today have a warning light designed to give a visual signal of low oil pressure. This video is sponsored by FRAM.

VIDEO: Oil Filter Adapter Sizing

It’s critical that the oil filter adapter size is verified. This video is sponsored by FRAM.

Shop Profile: Octane Garage In Gillette, Wyoming

A strategy of positive teamwork drove owner Doug Leitzke to imagine his ideal facility and make it a reality.

VIDEO: Hiring Millennials

Millennials are looking for a work/life balance. This video is sponsored by the MyPlace4Parts Studio.

VIDEO: OSHA Inspections

Learn about OSHA’s On-Site Consultation Program. This video is sponsored by the MyPlace4Parts Studio.

Customer Communication: Lessons From Virtual AAPEX Experience

The Virtual AAPEX Experience meant first class training experiences are easier to access and more effective than ever.

VIDEO: Taking Advantage Of Business Opportunities

You can leverage community service as a powerful marketing tool. This video is sponsored by the MyPlace4Parts Studio.

VIDEO: Five Ways To Sell Preventive Maintenance

An ounce of prevention is worth a pound of cure. This video is sponsored by the MyPlace4Parts Studio.

VIDEO: Should You Lower Your Marketing Budget To Save Money?

Is it time to save for a rainy day by reducing your marketing budget? This video is sponsored by the MyPlace4Parts Studio.