Doug Kaufman, Author at UnderhoodService - Page 13 of 20
VIDEO: Recording VINS – Never Get Them Wrong Again

The VIN can help tell you almost everything, if you get the numbers right. This video is sponsored by BOLT ON TECHNOLOGY.

VIDEO: Appointment Scheduling – Get The Info Up Front

Get as much detail up front BEFORE the customer arrives. This video is presented by BOLT ON TECHNOLOGY.

If You’re Smart, You’ll Keep Learning

A lot of the time, you need someone else to point out where you could stand to change.

VIDEO: Your Customers’ Cars Need Regular Attention

Recognizing drivers’ changing habits can keep them moving. This video is presented by BOLT ON TECHNOLOGY.

Understanding How Rental Car Insurance Impacts Your Shop

If you have a loaner or rental car program, you need to understand the liability you could face without the right insurance.

Learning Curve: Need For Training Doesn’t Take Vacation

Where can you turn for the latest, most comprehensive training resources? The answer may be closer than you think.

VIDEO: Keeping Up With Variable Valve Timing

Just as with the engine itself, oil is critical to the VVT system. This video is sponsored by The Group Training Academy.

How A Chance Meeting Led To A Plan To Change The Industry

NWA Car Clinic, Lowell, Ark., serves the Ozarks’ automotive population with a bit of European precision.

Shop Talk: Business Analysis From Leading Ladies

Past Female Shop Owners of the Year talk about changes in business – and what has, importantly, stayed the same.

How To Plan For What You Can’t Plan For

When unexpected things upend your day, do you have a backup plan for when it all hits the fan?

VIDEO: The Benefits Of A Loaded Strut

Struts and springs are one of the most important suspension components. This video is sponsored by The Network Academy.

VIDEO: Continued Growth Requires Ongoing Training

Training comes in many forms – but all are important. This video is sponsored by BOLT ON TECHNOLOGY.