Doug Kaufman, Author at UnderhoodService - Page 12 of 20
Texting Customers, Managing Expectations (Video)

Studies show that texting works – but talk to customers first. This video is sponsored by BOLT ON TECHNOLOGY.

Start-Stop System Synopsis (VIDEO)

Concerns about a starter working don’t only happen at the beginning of a trip. Sponsored by The Group Training Academy.

What Causes Belt Wear Acceleration? (VIDEO)

Any misalignment in the system can accelerate belt wear. This video is sponsored by The Group Training Academy.

Can Saying ‘No’ Be The Secret to Success? (S.O.S. Podcast)

Sometimes NOT taking a job may be the best thing for your business. This podcast is sponsored by Shop Boss.

S.O.S. Podcast – How Much Is Your Time Worth?

The most important investment you can make is in something you’ll never have enough of or ever get back.

The Chip Shortage and The Aftermarket

Drive by any new car lot and the evidence is clear – the auto industry may be the most visible victim of chip shortages.

VIDEO: Do You Really Need To Respond To Your Reviews?

Reviews matter to your future customers. This video is sponsored by BOLT ON TECHNOLOGY.

VIDEO: Your Employees Really Are Your Best Business Tool

Give them the tools to focus on the important things. This video is sponsored by BOLT ON TECHNOLOGY.

S.O.S. Podcast – How Text-To-Pay Eliminates Payment Headaches

Contactless payments can make your customers comfortable – and make your finances more secure.

VIDEO: Know Your Assets To Maximize Retirement Planning

It’s not too early to start planning for when you’re ready to retire. This video is sponsored by BOLT ON TECHNOLOGY.

S.O.S. Podcast – Employee Reviews Don’t Have To Be Scary

Employee reviews can actually be beneficial to your shop’s growth. This podcast episode is presented by Protractor.

Video: Digital Inspections – The Key to Communicating

DVIs provide your customers with full transparency to repairs needed. This video is sponsored by BOLT ON TECHNOLOGY.