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Inside The Bosch Xperience Mobile Technician Training

Robert Bosch LLC has been bringing technician training straight to the shop this year with its Bosch Xperience mobile tour, and when it rolled into The Swedish Solution in Orange Village, Ohio, a team of editors from Babcox Media had to check it out. In...

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Oklahoma Shops Organize To Join Auto Care Association

The auto shops in Tulsa, Okla., are organizing an effort to all join the Automotive Service Association in order to improve the overall service levels of the city. ABC Channel 8 in Tulsa, Okla., has the details: Randy Calley of Same Day Auto Repair...

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Service Adviser Pay Program Tips That Work

If you are looking to drive up your profits, you need to ensure you have service advisers that have the right attitude, aptitude and ethics. They will need to have the natural talent to sell, they will need to be well trained, and they will need to have...

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Mercedes-Benz: Installation guidelines for Smart Car front wheel bearing

The typical solution for replacing the front wheel hub on a 2008-‘13 Mercedes-Benz Smart Car is a front wheel hub assembly, including a front wheel hub and knuckle. However, with a wheel hub-only ­solution for the Mercedes Smart Car, like the one offered...

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Kia: Uncovering Unperformed Maintenance

While some vehicle problems will motivate the customer to make an appointment, an equal amount of Kia repair opportunities will be discovered as the vehicle is being serviced. If you’re not already doing so, always encourage your customers to keep...

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The Evolving Oil Change Market

The only constant in the oil change business is change itself, especially if you’re trying to maintain an inventory of engine oil for all makes and models of vehicles. Since Volkswagen began ­requiring application-specific engine oil in the mid-1990s,...

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Speed Sensor Diagnostics: The 'If’s' of Sensors and Speed Explained

If all of the wheel speed sensors are generating a speed signal, and they all agree, the wheel speed sensor (WSS) is not an issue, but something else might be, possibly an intermittent wiring fault in one of the WSS circuits. If one of the WSS...

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What is Brake Noise? The Basics of Diagnosing NVH

What does your shop do when a brake noise complaint enters the service bays? Does it end up hurting productivity for the rest of the day as a technician randomly applies lubes, pastes and sprays to the brake system hoping that the problem will be...

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How Does a Dual Clutch Transmission Work?

Dual clutch transmissions are like ­having two manual transmissions shifting together while being controlled like an automatic transmission. This is the transmission of the future because it is lighter than an automatic and is just as ­efficient...

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Snap-on Offers Top 14.2 Reasons To Upgrade To Latest Diagnostic Software Release

Keeping the diagnostic tools up-to-date is critical, because without the latest vehicle coverage, professional technicians simply cannot service as many vehicles in a day. Snap-on Software Upgrade 14.2 supercharges the Snap-on family of diagnostic tools...

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Tell Us Your Top 5 Tools and Win!

Send in your list of your five favorite tools and equipment that help you most in the shop, and you could be chosen to win a $25 gift card for Bass Pro Shops. From scan tools to flashlights, impact wrenches to on-car brake lathes or computer systems...

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Snap-on Facebook Community Tops 500,000

The Snap-on Nation Facebook community recently reached a major milestone, surpassing the 500,000 mark. “Whether you want to get helpful tips, provide useful suggestions or learn about the latest and greatest tools, the Snap-on Facebook page is the...

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Home Electrical Battery Tech Tip: Honda Engine Won’t Start? Check for Loose Alternator Bolts

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Applies to: 2001-’04 Honda Civic

Got a 2001-’04 Civic in your shop with any or all of these symptoms?

• The engine cranks but it won’t start.

• The MIL comes on.

• The immobilizer indicator blinks while the ­engine cranks.

• The HDS can’t communicate with the ECM/PCM.

Check for loose alternator bolts. If these bolts are loose for any reason such as the alternator was R&R’ed, or an accessory A/C was installed on a DX model at the dealership, the alternator can overcharge and fry the ECM/PCM.

If the alternator bolts are loose, tighten them and try restarting the engine. If the engine still won’t start, then check the ECM/PCM connector for battery voltage and ground. If you’re reading battery voltage and ground at the connector, then replace the ECM/PCM. Keep in mind, though, any ECM/PCM damage that’s caused by loose alternator bolts from A/C installation or body repair isn’t covered under warranty.

Courtesy of Honda Service News via ALLDATA.

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