Looking to improve your profits and grow your customer base? Let Parts Plus University show you how! Today, jobbers and installers must run efficient businesses to survive. Through our professional training programs, Parts Plus provides support for automotive professionals to improve their profits. Topics include operational efficiency, employee productivity, customer-service practices and financial management.
Parts Plus is proud to be the only program group offering continuing education credit toward an Automotive Aftermarket Professional degree through the University of the Aftermarket.
SERVICE DEALER TECHNICAL TRAINING
Tech Plus Training Library
The Tech Plus Training Library is a comprehensive collection of technical and sales training videos and support materials designed to build the skills of technicians, counterpeople and sales professionals.
ASE
Bergwall’s ASE Automobile Test Readiness Series is a comprehensive program of CD-ROMs, workbooks, videos and online content designed to give technicians the practical skills needed to achieve ASE certification in all nine automotive categories.
SERVICE DEALER BUSINESS TRAINING
Professional Training Series for Service Dealers
The Professional Training Series for service dealers is six one-day seminars designed to help owners/managers build long-term profit-building strategies for success.
Service Writer Seminar
The Service Writer Seminar is a 1-1/2 day seminar designed to help service writers build sales and profits, improve customer satisfaction and increase shop productivity and efficiency through proven techniques and practices.
Service Writer Workbook/Video
The Service Writer Workbook/Video program is designed to teach service writers how to boost sales and customer satisfaction through improved customer communication, more efficient shop management and specific upselling techniques.
Employee Management Seminar
Employee Management is a two-day seminar designed to help managers develop key team-building skills so they can create an environment where all employees work together to achieve company goals.
Employee Management II
Employee Management II is a self-study workbook and CD-ROM designed to help managers implement key management strategies and company structure to increase employee satisfaction and reduce turnover.
For additional information on training opportunities offered by Parts Plus, visit www.partsplus.com.
