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In Search of a Good Technician
Your positive attitude can create a good, secure atmosphere that will attract and keep good employees.
Your positive attitude can create a good, secure atmosphere that will attract and keep good employees.
I hate to say it, but the phone call is a dying form of communication. Even with more phone numbers...
If you looked at U.S. car sales over the past 18 years, you would see a pattern. On either end...
If you are a regular reader of my columns, you may have noticed that I have been a little negative...
Experts say there is a direct relationship between keeping employees happy and getting the best out of them, but improving...
Being under the dash or hood of the modern car is my comfort zone, but it doesn't hurt to get...
Do you remember when you played the game of "telephone" as a child, and the original information being conveyed was...
The hour-long webinar will be presented by Carl Philips, vice president, sales and marketing, Mystery Shopper Services, a division of...
There was a time when I would have said, "No, absolutely not" to that question. I used to hate meetings....
There are those occasions when a phone call or a complete search of the shop doesn’t yield any sign of...
