customer relations Archives - UnderhoodService
Ignition Coil Output

To see inductance inside the primary windings, use an amp probe placed around the positive wire for the ignition coil.

Diagnosing Intercooler Boost Trouble Code P0299

The criteria for setting the code is very basic.

Diagnosing Misfires

What if there are no codes and a misfire is intermittent? This is where it gets complicated.

Diagnostic Procedures For Stop/Start Systems

Stop/start technology is more than just a switch wired to the brake pedal and starter.

Battery Management Means Knowing How It Ages

The battery may be fully charged, but you also need to measure how low the voltages go while the engine is cranking.

ADAS Calibration Tips

Here are 10 tips to follow during ADAS Calibration.

Why Do Timing Chains Stretch?

As the timing chain wears, it can change the timing of the camshaft and crankshaft.

Quality Triumphs!

We interact with our cars differently and today’s parts quality matters more than ever.

The November Digital Edition of ShopOwner Is Here

Every issue includes technical and marketing information from ShopOwner channels.

OBDII Connectors

OBDII connectors serve as the main communication point between the technician and the vehicle.

Compressor Oil for R1234yf

Working on R-1234yf systems is not that different from the R-134a variety.

ECM Damage

Engineers have devised two strategies that can be called the “immune system” for the electrical system.