VIDEO: How To Be A More Successful Service Writer
If you’re a technician or service writer with no experience at the front counter, dealing with customers may not be easy. Jon Nelson presents tips on how to provide customers with great service and find out the problem with their vehicles more easily. Sponsored by Mitchell1.
GM Tech Tip: Torque-To-Yield TTY Fastener Use And Reuse
A fastener with a torque + angle specification must be tightened first to the torque part of the specification and then tightened further by the addition of the specified angle. The angle must be applied relative to the mating fastener.
Valvoline ‘Collector’s Cup’ Video Series, Featuring Expert Picker Frank Fritz, Now Online
In the video series, in commemoration of the 150th anniversary of the brand, Sam Mitchell, Valvoline CEO, challenges Fritz to aid in the search of iconic Valvoline Petroliana from the past 150 years.
Saturn Tech Tip: Vehicle Fails Emissions Tests
State emissions tests need to be done, but when a vehicle does not pass the test the first time, where do you look? This Real Fix provides multiple diagnostic procedures that could lead you to the fault. Kiss that ugly engine coolant temperature sensor wiring harness damage goodbye and ensure that the Saturn passes the emissions test with flying colors.
Toyota Prius: Check Hybrid System Light On
It may be difficult to diagnose a vehicle that has components you aren’t familiar with. This Tech Tip will show you the ropes by guiding you through a diagnosis on the Prius. Hopefully your repair is as simple as this Real Fix and the loose DC/DC connector is the only issue.
Mercury Tech Tip: Air Conditioner Blows Warm Air
This 1999 Mercury Mountaineer had its door motor and heater door replaced, but the air conditioner still blows warm. Here’s what else it could be.
Chevy Silverado: Anti-Theft Light On, Engine Starts and Stalls
As technicians, we dream that all components can be diagnosed as fast as possible. More complicated faults can take hours to discover, but with some help, you can shorten the overall repair time.
NACE | CARS Expands Expo Floor Plan To Meet Growing Demand
Significant exhibit space has been added to the NACE | CARS 2016 Expo floor plan to meet growing market demand. NACE | CARS meetings, co-located events and conference sessions are taking place Aug. 9-14 in Anaheim, California, and the expo will take place from Thursday, Aug. 11-12. Since booking opened for the NACE | CARS
NACE | CARS Announces Detroit Destination & Technical Tours
NACE | CARS has announced details for the destination tours in Detroit for 2015. These tours have been organized to provide attendees with the opportunity to visit some of Detroit’s historical venues, as well as gain firsthand insight into the original automotive plants through both docent-guided and self-guided tours. The tours will take place throughout
It All Starts With You As A Shop Owner
We must be constantly negotiating with and reevaluating ourselves, our goals, our performance risk, attitudes and lessons learned. If we don’t have predetermined plans for how we will deal with the facets of our businesses and our lives, we will end up in a place we don’t want to be.