VIDEO: Matching A Captured Waveform To The Correct Vehicle
Andrew Markel discusses how you can verify that a waveform you have captured is correct for the vehicle. Sponsored by ProDemand from Mitchell1.
VIDEO: Finding Torque Specifications For Fasteners
All fasteners on a vehicle require a specific torque to prevent damage to components, or the fasteners themselves. Andrew Markel explains how to find torque specifications. Sponsored by ProDemand from Mitchell1.
VIDEO: Reliable Sources For Repair Information
Adam Redling discusses the most reliable sources for repair information, including TSBs, wiring diagrams, and first-hand information. Sponsored by ProDemand from Mitchell1.
VIDEO: Relearning and Recalibrating Common Systems
Andrew Markel shows how a few common systems on late model vehicles can be relearned or recalibrated. Sponsored by ProDemand from Mitchell1.
VIDEO: Three Tips To Prevent Comebacks
Adam Redling presents some tips to prevent comebacks after a repair, including using shop management software to create accountability for technicians. Sponsored by Manager SE from Mitchell1.
Valvoline Community Celebration Raises Estimated $40,000 For Lexington Habitat For Humanity
The celebration included a giant garage sale of office furniture and Valvoline logo items and a live auction of racing memorabilia.
GMC Tech Tip: EVAP Vent Solenoid Replacement (P0449)
Check engine light is illuminated with code P0449 from scan tool (Evaporative Emission Control System Vent Valve/Solenoid Circuit Malfunction).
VIDEO: Three Things Service Advisors Should Always Ask A Customer
Adam Redling introduces three things to always ask your customers to promote customer satisfaction. Sponsored by Manager SE from Mitchell1.
VIDEO: The Difference Between TSBs, Campaigns And Recalls
Andrew Markel describes the critical difference between TSBs, campaigns and recalls, and how you can use them in your shop. Sponsored by ProDemand from Mitchell1.
VIDEO: Never Discuss These Topics With Clients
To provide the best customer service, some things are best left unsaid. Adam Redling goes over three topics that a service writer should never discuss with a customer. Sponsored by Manager SE from Mitchell1.
