VIDEO: Three Things Service Advisors Should Always Ask A Customer

VIDEO: Three Things Service Advisors Should Always Ask A Customer

Adam Redling introduces three things to always ask your customers to promote customer satisfaction. Sponsored by Manager SE from Mitchell1.

VVT Sprockets and Solenoids

Advanced engine management systems like VVT play a crucial role in achieving this balance by allowing for dynamic adjustments to valve timing.

In this video, we explore the intricacies of Variable Valve Timing (VVT) and its impact on modern engines. Automakers face the challenge of creating vehicles that are fuel-efficient, environmentally friendly, and still thrilling to drive. Advanced engine management systems like VVT play a crucial role in achieving this balance by allowing for dynamic adjustments to valve timing.

EV Safety Basics on the Shop Floor – Part I

It’s critical to utilize OEM service information and procedures for each and every hybrid or EV.

Empowering the Automotive Aftermarket Through Collaboration

Distributors, manufacturers, training institutions, associations and service providers all help automotive professionals stay ahead in a market that is constantly evolving with new technologies, trends and customer demands.

Understanding LSPI & Engine Oil

Using the correct manufacturer-recommended oil is crucial for peak performance and long-lasting engine health.

Serpentine Belt and Drive System Maintenance

Properly maintaining the entire drive system prevents premature belt wear and system failure, ensuring customer satisfaction and vehicle reliability.

Other Posts
Power Window Regulator and Motor Service

Power windows are great as long as they roll up and down when commanded to do so.

MPA Releases ‘Part Smart’ Training Videos

From common knowledge to vehicle specific, two new MPA ‘Part Smart’ videos cover a range of knowledge, the company said.

Randy Breaux, Group President, GPC North America, Talks to AMN Drivetime

At NAPA, “Breaux Knows” business relationships, ABCs to avoid, and serving the automotive professional.

BMW Spark Plug Replacement

Here are a few things that you need to know before replacing spark plugs in a BMW.