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VW OBD II Revisited: Good Vehicle Service History Helps Determine Causes of Repeat Failures

After 10-plus years of dealing with OBD II, it should be apparent that we are on a learning curve that probably has no end. Almost daily we have a VAG model come into the shop with a check engine light on, or a “state OBD II failure” form. Although we have the latest scanner software

Servicing Ford 4-Cylinders: Contour, Escort, EXP, Focus, Probe, Ranger & Tempo

Ford has used a variety of four cylinder engines over the years, ranging in displacement from 1.6 to 2.5 liters (see engine application chart on page 22). All of these engines are overhead cam engines, some with a single cam others with dual cams, and all have timing belts that need to be replaced at

Investigating Intermittent Stalling Problems

Diagnosing an intermittent stalling problem can be a challenge, especially if the engine only stalls occasionally and won’t stall for you (only your customer). And if there are no pending codes, hard codes or history codes in the vehicle’s computer to give you some direction, you may find yourself guessing at a diagnosis. Every engine

Marketing Mufflers: Muffler Replacements Are a Fast, Easy Way to Improve Your Shop’s Bottom Line

Have muffler inspections become a low-priority undercar service in your shop? With the introduction of stainless-steel exhaust systems into the import market, it’s easy to forget that muffler and related exhaust parts sales are still a lucrative service that can enhance any profit and loss statement. Muffler replacements can be profitable at any skill or

Monitoring Emission Efficiency With O2 Sensors

As modern OBD II technology marches on, it’s clear that the zirconia-based oxygen sensor now is being sold more as a basic repair part than as a preventive maintenance part, and it changes the way we diagnose and sell oxygen sensors. To illustrate the difference, let’s remember that an oxygen sensor replacement used to be

Diagnostic Dilemmas: The Effects of Warm-Up Laps on a Running Engine

Most diagnostic technicians have experienced the frustrations of troubleshooting temperature-related engine performance problems. All too often, the true nature of the problem is concealed by the very fact that it occurs only at specific engine temperatures. If the engine quickly passes through the critical temperature range needed to duplicate the problem, the problem can easily

Volkswagen New Beetle Maintenance Essentials

The New Beetle has been around for several years now, and except for the classic shape, it’s not the Beetle of old. Unlike its ancestor, this New Beetle is conventional, modern and sophisticated. It has all of the bells and whistles of other current models, the performance and handling of a conventional front-wheel-drive car, and

Selling Oxygen Sensors

As modern OBD II technology marches on, it’s clear that the zirconia-based oxygen sensor now is being sold more as a basic repair part than as a preventive maintenance part, and it changes the way we diagnose and sell oxygen sensors. To illustrate the difference, let’s remember that an oxygen sensor replacement used to be

Diagnostic Dilemmas: Driving Forces Behind a Driveability Technician

He used to be known as the tune-up guy, the shop troubleshooter or the ace mechanic. Today, he’s known as a driveability tech. Tomorrow, when body control electronics come on full line, he’ll probably be known as an electronics diagnostics technician. Whatever his name might be, most of us know that driveability techs are smart,

Matching Your Techs with the Right Job

Just a single decade ago, many industry experts speculated that 80% of the workflow passing through an independent repair shop would involve some type of high-level diagnostic process. Today, it’s obvious that, with the infusion of electronic operating systems, high-level diagnostics is now approaching that level of total workflow. Nevertheless, many others continue to ridicule