The Heat Is On…Helping Your Customers and Their Vehicles Keep Their “Cool”
What brings customers in for cooling system repairs? Usually, it’s a cooling system problem. No vehicle will go very far if its cooling system isn’t working. Sooner or later, the engine will overheat – possibly with dire results. Severe overheating can damage the cylinder head, head gasket, pistons, cylinders and/or valve guides. Many motorists don’t
When To Replace Steering Knuckles and Arms
ight passenger side because the right wheel is more apt to hit a curb than the left wheel. CAMBER CLUES Tire wear can also be affected by camber. Excessive camber loads one side of the tread more heavily than the other, resulting in uneven wear. Camber wear typically produces uneven wear on one side of
Chassis Dynamics
A Firestone sales jingle gave us a good definition of chassis dynamics: “Where the rubber meets the road.” There are four tire tread contact patches that support the weight and control the motion of a vehicle. There are a lot of terms used to describe the motion of an automotive chassis and how it affects
Performing Hyundai Maintenance and Profiting From It
Like so many other late-model vehicles, the Hyundai vehicle lineup won’t necessarily keep your bays busy with “repair” work, but can present you with profitable maintenance opportunities. We can no longer afford to let any opportunity for service go unnoticed, and hope that the customer will come back for the next job. It’s an important
Replacing FWD Wheel Bearings
When a wheel bearing goes out on a FWD car or minivan, it may or may not give much warning. Typical clues include noise from the vicinity of the wheel, possibly some steering wander or looseness in the steering, and/or some abnormal tread wear on the front tires. Also, an ABS light could illuminate. Any
Power Steering Repair
A long time ago in a garage far away a young technician was seeking a repair of a steering system. He found there are a lot of things that can go wrong with a rack and pinion steering gear. The steering wheel vibrates at speeds above 45 miles per hour; the steering wheel doesn’t return
Compressors, Condensers & Refrigerant
Hot weather is just a few weeks away in many areas of the country, and that means plenty of air conditioning service opportunities. Years ago, A/C was considered a luxury. Now it’s a necessity. Automatic climate control systems use A/C year-round for defrost and dehumidification as well as cooling. Even so, it’s hot weather that
Power Steering Racks: Leak Diagnosis & Repair
Power steering is a wonderful invention, especially for those who lack upper body strength or have puny arms. Years ago it was considered a luxury option mostly for elderly people who drove big cars. But today, everybody wants effortless steering, whether they drive an econocar or a three-ton SUV. Consequently, virtually all cars are now
Perspectives: How Global Issues Can Dictate Your Bottom Line
One of the vital tasks that shops must undertake is managing the expectations of their customers. This is really a job for anyone who sells a product. When I complain about the price of a pair of jeans that my wife buys for herself, she always says, “They don’t cost the same amount as they
Servicing Cartridge FWD Wheel Bearings
Early front-wheel-drive wheel bearing service was difficult and time intensive. The most common arrangement was a pair of tapered roller bearings similar to that of a rear-wheel-drive vehicle, but with a spacer between the bearings. Servicing this arrangement took time and often special tools. Of course, an axle shaft went through the bearings and spacer.
Steering Racks: Leak Diagnosis & Repair
Power steering is a wonderful invention, especially for those who lack upper body strength or have puny arms. Years ago it was considered a luxury option mostly for elderly people who drove big Buicks, Cadillacs, Lincolns and Imperials. But today, everybody wants effortless steering, whether they drive an econocar or a three-ton SUV. Consequently, virtually
A/C Update: Expect Refrigerant Prices to Have Chilling Affect on Your Customers
Well, it seems expected higher fuel prices (national gasoline prices set a record average high in March) won’t be the only bee in the bonnet of drivers this summer. If their vehicles need A/C service, car owners may get charged up over the higher refrigerant costs, too. Obviously, the fault is not yours – the