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More Air in the Tires Means Less Money at the Pump

Many motorists know that the inflation pressure in your tires affects the vehicle’s performance, but what might not be such common knowledge is that tire inflation could also affect your wallet. With gas prices reaching the highest point in recent history Bridgestone/Firestone wants to share some simple tips to maximize the mileage you are receiving on each gallon of gas.

Recruit, Hire and Retain the Best

According to the Automotive Aftermarket Industry Association, the vehicle service and repair business is around $250 billion, or two-thirds of the total aftermarket. Hiring and retaining great technicians is a key issue with business owners, especially since technicians are retiring everyday, and fewer young people are entering the industry than in previous decades.

CARS Extends Early-Bird Registration

The deadline to take advantage of "early-bird" registration discounts for the Congress of Automotive Repair and Service (CARS) has been extended to Oct. 25. Depending on registration category, most attendees may save $100 or more off standard registration fees.

Ninety-Nine Times Out of a Hundred…

Let’s face it: all of us occasionally get that haunting feeling of inadequacy when a simple pattern failure turns into “rocket science.” Like most technicians, my rocket science feeling happens most often when the problem at hand doesn’t fit within the confines of my previous experience. Ninety-nine times out of 100, my experience works to

Directions

Edward Sunkin has been the editor of Underhood Service since April of 1999. He has been a member of the Babcox family of automotive aftermarket publications beginning in December 1994, when he joined the jobber/parts specialist magazine Counterman as an associate editor. Edward also spent three years as managing editor Engine Builder, learning about the

Small Business Owners Will Suffer Without ‘Right to Repair Act’

According to leaders of several national aftermarket associations, passage of the Motor Vehicle Owners Right to Repair Act is critical toward ensuring both the economic well being of the small businesses that comprise the independent vehicle repair industry and the affordability and convenience of maintaining vehicles for American car owners.

Aftermarket Update

Carter Helps Eliminate Fuel Delivery Service Comebacks Carter Fuel Delivery Products has developed a variety of innovative training tools and other materials to help aftermarket professionals eliminate customer comebacks and product returns associated with the diagnosis and repair of fuel system problems on millions of late-model vehicles. Carter has introduced an interactive Fuel Delivery Diagnostics

Directions: Internet Parts Ordering Is on the Rise

Over the last few years, we’ve seen a resurgence in the business side of the Internet, making it a valuable business tool in the automotive repair shop. Looking back from the late 1990s through 2001, shops were flooded by Internet sites promising to “revolutionize the aftermarket” and the way independent repair shops do business. Help

Austrian MotorsThriving on Mercedes-Benz Repair

Most every motorist with a responsible job and a family to take care of – and many other things on their mind – usually relies on the expertise of their automotive service provider to keep their car or SUV running smoothly. More so, owners of sophisticated high-end vehicles know that they have little time and

Taking the Word ‘Customer’ to a Higher Level

I always remember as a child my mother telling me to keep my room clean or to put the toys away in the family room. The reason for keeping the house extra clean was to make the place look nice because we were having guests come to visit. A couple weeks ago, I was at