Don’t Underestimate Your Most Proactive Customers
Within our industry, there’s been much discussion and activity lately related to the value of vehicle preventive maintenance, the benefits of car care awareness and the Motor Vehicle Owners’ Right to Repair Act (HR 2735) – all of which have a direct impact on the profitability and viability of your business. The latest topic to
Aftermarket Update: Underhood Serivce, July 2004
ASA Offers Right to Repair Course Beford, TX – In an effort to educate the automotive service and repair industry about the availability of service information, the Automotive Service Association (ASA) now offers a three-hour seminar, “You Have the Right to Repair.” The course will be offered at several ASA affiliate events this year and
News: New AAIA Chairman Caracci Lays Out ‘Positive Vision for the Aftermarket’
Broadview, IL – David Caracci, newly elected chairman of the board of directors for the Automotive Aftermarket Industry Association (AAIA), has laid out his “positive vision for the aftermarket as we work together to meet the challenges and potential of today and tomorrow.” As he assumes one of the most influential roles in the U.S.
News: Babcox Memorial Scholarship Applications Now Being Accepted
Bedford, TX — The Automotive Management Institute (AMI) is calling for applications for the 2004 Tom B. Babcox Memorial Scholarship. AMI’s resource development effort, EXCEL, in conjunction with Babcox Publications, established the $1,000 scholarship, which is awarded annually to an Automotive Service Association (ASA) Mechanical Division member who strives to be, or is presently, working
News
Steve Louden Named CARS 2004 Chairman Bedford, TX – The Automotive Service Association (ASA) has announced that Steve Louden, AAM, will serve as chairman of the 2004 Congress of Automotive Repair and Service (CARS). Louden is the owner of Louden Motorcar Services in Dallas, and a longtime member of ASA. Held annually in Las Vegas
The Future of Cool
Ed Sunkin, Editor, also contributed to this report Nobody knows exactly how refrigeration systems will change in the future, but it appears likely that R-134a’s days are numbered. The Europeans are seriously considering phasing it out starting in 2009. If that happens, the North American OEMs may follow suit. Though R-134a poses no danger to
April Showers Bring May Profits
As you well know, your customers are not always educated on their vehicles. Often, they will procrastinate on addressing even the smallest of repairs or regularly scheduled maintenance items, such as wiper blades. And since April is Car Care Awareness Month, this may be a good time to address wiper blades as they relate to
Mending Hondas and Acuras with Quality OEM Parts
ho will pass along the news of their good experience. “There are very few things we use that aren’t factory,” Dan says, adding that their association with the local Honda dealership helps attract business. “We sell the jobs by pushing OEM parts. There are rare instances where we’ll offer a customer something that’s not an
Tech Tips: Safety Issues for Servicing Hybrid Vehicles
The hybrid concept of combining an internal combustion engine with an electric motor and electric power supply is becoming more popular as vehicle manufacturers look to reduce emissions and fuel consumption in vehicles. Consumer interest in these vehicles has been favorable, which is why you can expect to see more of these types of vehicles
