Aftermarket Update
Popular Aftermarket Columnist Mitch Schneider Joins Babcox Publications Akron, OH — Mitch Schneider, nationally recognized automotive service professional, author and lecturer, has joined Babcox Publications as a senior contributing editor. Beginning in July, Schneider’s popular commentary will appear monthly in Babcox’s Tech Group publications, including Brake & Front End, ImportCar and Underhood Service. In addition
Beck/Arnley Worldparts Corporation Sponsors the 2006 Women’s Board Scholarship Program
Scholarships will be awarded to female students who are pursuing education to prepare themselves for a career in the automotive aftermarket. Scholarships are available for post-secondary students who have completed one year at an ASE-certified, post-secondary automobile technology program, and high school seniors who plan on attending an ASE-certified, post-secondary automobile technology program.
NORTHEAST 2006 Educational Schedule Emphasizes Training
The Alliance of Automotive Service Providers of New Jersey (AASP/NJ) have scheduled a weekend of innovation, technology and training for NORTHEAST 2006, the association’s flagship event and largest regional show of its kind. The show will be held March 24-26 at the Rockland Community College Arena in Suffern, NY.
Directions: Issues that Could Impact 2006
As we usher in a new year, we thought we would take a look into the ol’ crystal ball and try to see what issues technicians, shop owners and others associated with the aftermarket can expect in 2006. These are not ranked by order of importance, but as a guide to what one can expect
Aftermarketupdate: Underhood Service…January 2006
Cards Fall In Place for Indiana Service Dealer Atlanta – Chris Fox, a service dealer at Indy Tire Centers, Inc. in Indianapolis, outlasted 63 other service dealers to win $30,000 in the 2005 NAPA EXPO Million Dollar Texas Hold’em Poker Showdown, Dec. 7, at Bally’s Hotel and Convention Center in Las Vegas. Sponsored by NAPA
Shop Management: Concentrating on Customer Service
Female motorists are making more automotive service and repair decisions these days. Your shop needs to take certain steps to ensure that their repair experience is a positive one. In this article, I’ll highlight a few simple things that you can change or improve at your shop that may make your female customers feel more comfortable.
How Much Maintenance
How much maintenance is really necessary to keep a vehicle in good, running condition, safe and reliable? It’s a controversial subject for which there is no simple answer. Maintenance recommendations and requirements vary depending on the year, make and model of the vehicle, the type of driving it undergoes, the environment in which it operates,
Aftermarket Update: CARS 2005 Provides Education, Networking, Entertainment
Bedford, TX — Hundreds gathered at the 2005 Congress of Automotive Repair and Service (CARS) held at The Mirage in Las Vegas Nov. 3-5. CARS, the premier event of the Automotive Service Association’s (ASA) Mechanical Division, is held annually during Automotive Aftermarket Industry Week (AAIW) and focuses on education while also offering entertainment and networking
ASA Announces New Member Benefit Agreement with Delphi
The Automotive Service Association (ASA) announces a new offering in its membership benefits package. Through an agreement with Delphi Corp., ASA members will be able to choose from a variety of web-based training and educational packages at a preferred rate. The products and services available through Delphi will help ASA members establish career development programs for technicians, provide effective consumer communication tools and offer access to additional repair information options.
Directions: What Women Say…
W hen a female customer visits your shop with a problem vehicle, she is looking for more than just a repair. She is looking for trust. Trust that your service writer or technician will listen to her explain the vehicle trouble, trust that allows her to feel comfortable about asking any question, no matter how