Court Verdict Will Forever Shine Bright Light on Tire Repair Practices
It is Everyone, Somebody or the Other Guy – often despite tons of contrary information. Thus it is with January’s $22.8 million court verdict over a faulty tire repair. Earlier this year a San Diego jury awarded $14.5 million to the three children of a couple who were killed in a July 2006 accident caused by an improperly performed tire repair.
Automotive Repair Industry’s Brightest Minds Share Information, Insight at Mudstock 2011
The nation’s top automotive repair shop owners will share their expertise at Mudstock 2011 – an annual training summit that offers attendees the opportunity to learn innovative management techniques, share information and practice strategies that will help them prosper.
Auto Care Association Launches REPAIR Act Video
The goal is to emphasize the need for federal REPAIR Act legislation, according to the Auto Care Association.
Schaeffler Features Future Repair Solutions at AAPEX
Technologies on display feature repair solutions for today and tomorrow’s automotive aftermarket needs.
Auto Pros on the Road: Ode’s Auto Repair In Warren, MI
Ode Auto Repair and Tire is a NAPA Gold Certified Auto Care Center focused on customer satisfaction since 1979.
Listen Better to Improve Repair Shop Diagnostic Skills
Great service advisors focus 100% on the customer’s complaint and ask “when” and “where” questions.
Closing Tool for Recommended Repairs Goes Digital
Your customer clicks on the link your service advisor just texted. The updated repair order at the end of the link confirms her worst fear: Your technician’s repair recommendations cost more than what’s in her bank account and all but eliminates whatever’s left on her high-balance credit card. That’s when she spots a button in
CYTK- The Next Generation in Automotive Repair
Technicians are calling CYTK the first comprehensive, frictionless repair search application available on a smartphone
Why Your Repair Shop’s Marketing Isn’t Working as Well as You Think
If you’re ready to put chaos, stress, overworked employees, and shrinking average repair orders behind you, then you’re ready to focus on marketing that improves your customer base by driving the right kind of customer to your shop.
Ford Power Steering Inoperative After Collision Damage Repair
Here are the case details behind a message center displaying a “STEERING LOSS STOP SAFELY” warning message.
