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Aftermarket Auto Parts Alliance Announces 3rd Perfect Stop Powersports 2016 Giveaway Winner

Auto Value and Bumper to Bumper have announced Henry Mroz, owner of Grow’s Truck and Auto Service, in Southampton, Pennsylvania, as the third winner in the Perfect Stop Powersports Giveaway. Grow’s Truck and Auto Service is a customer of Eastern Warehouse Distributors Inc., a member of the Aftermarket Auto Parts Alliance. The Perfect Stop Powersports Giveaway

Aftermarket Auto Parts Alliance Names 2 Winners Of Leadership 2.0 Scholarships

Jonathan “Blake” Hendricks, manager of The Grease Pig Lube & Tune, a Bumper to Bumper Certified Service Center located in Fayetteville, Arkansas, is the recipient of the Leadership 2.0 Scholarship in the service dealer category.

The Right Way To Measure Customer Satisfaction In Your Auto Repair Shop

Far too many shop owners don’t measure Customer Satisfaction in their auto repair shops. It’s not that they’re not interested in the results, it’s just that they’re not exactly sure how to do it. Unfortunately, the price they pay for not measuring their customer satisfaction is often staggering. To complicate things even further, the Gallup

Car Care Council Women’s Board Announces 2015 Scholarship Winners

The Car Care Council Women’s Board announces the recipients of its 2015 scholarships for high school and secondary students in the automotive aftermarket. This year, the Women’s Board gave a record $28,000 in scholarships. Recipients of scholarships include: High School: • $3,000 – Sarah Koepsell-Schmieg; GM Automotive Service Educational Program at Dakota County Technical College

ASA/AASA Safety Inspection Forum Reveals Widespread Support For Vehicle Inspection Programs

On Friday, Nov. 14, the Automotive Service Association (ASA) and the Automotive Aftermarket Suppliers Association (AASA) hosted a Vehicle Safety Inspection and Maintenance Forum in East Norriton, Pa. Forum attendees heard from presenters from all sectors of the automotive repair industry, including: • Mary Jo Daley, state representative, Pennsylvania • John Gross, corporal, the Springfield

ASA, AASA To Host Vehicle Safety Inspection Forum

On Friday, Nov. 14, the Automotive Service Association (ASA) and the Automotive Aftermarket Suppliers Association (AASA), the light vehicle aftermarket division of the Motor & Equipment Manufacturers Association (MEMA), will host the Vehicle Safety Inspection and Maintenance Forum in East Norriton, Pa. The purpose of the forum is to discuss the importance of periodic motor

STS Tire & Auto Centers Helps Spread The News About National Car Care Month

The 100 percent employee-owned STS Tire & Auto Centers has announced that throughout the entire month of April, in support of National Car Care Month, it will offer complimentary 28-point tire and vehicle inspections, which include visually checking tires, brakes, headlights, fluid levels, air filter, battery, belts, hoses and more.

NASTF Meeting Tackles OEM And Aftermarket Topics Of Today, Tomorrow

The NASTF meeting, held twice annually at locations where technicians gather, is a studio event broadcast internationally on the association’s YouTube channel and is available there as a recorded event for future viewing.

Dan Freeman, Industry Veteran of 50 Years, Takes a Look Back & A Look Ahead

A Cleveland, OH, native, Dan’s career began in 1964 working with his father who was in the wholesale/retail tire business, leasing space in a large discount store and selling passenger and truck tires. Fast-forward 50 years, and Dan, who’s been at the helm of Automotive Parts Associates (APA) for 25 years, looks back on his storied and successful career, and looks forward to giving back to the industry in his well-deserved retirement that begins later this month.

Tooling Up For The Diagnostic Process

Automotive trainer John Forro advocates knowing your tooling needs and developing a strong relationship with those tools. Knowing a tool’s capabilities and limitations will help you advance your diagnostic process.