Building customer loyalty at any business is challenging. Keeping customers returning to an automotive repair shop is the most daunting task for owners. If a shop can crack this code, they will capture current and future repair and maintenance opportunities. The only built-in opportunity for every vehicle to increase customer loyalty is engine oil and functional fluid services.
In this hour-long webinar, our experts will discuss how they’ve built an oil change and vehicle maintenance program that keeps customers coming back and helps maintain healthy profit margins.
Have you ever noticed many European cars and SUVs no longer have coolant replacement intervals listed in the service information? This could be due to cooling systems requiring service or component replacement prior to that interval. It could be hoses, plastic couplings or water pumps. Your shop has options. Some replacement parts can be better than the original parts. These parts can create a win/win situation for your shop and customers when dealing with today’s vehicle’s complexity and longevity.
These solutions can simplify a repair and protect against future failures. In a 45-minute webinar sponsored by CRP Automotive, the company that brings you Rein Automotive, we will cover six common cooling system repairs on BMW, Audi and VW vehicles. These repair solutions will cover more than six-million vehicles on the road today.
There is a large population of vehicles entering the sweet spot for TPMS sensor replacement. This free 30-minute webinar will look at how to diagnose dying sensors, answer the questions about when to replace sensors, and show you how to package multiple sensors. Brake & Front End editor Andrew Markel, an ASE-certified technician, will show you how to perform advanced TPMS diagnostics.