Low Car Count: Car Count Versus Customer Care
With clear explanations of repairs all conveniently sent to customers via text messages, you will streamline the repair and approval process for both your shop and customers. More cars will not drive revenue; smart repairs will.
6 Local SEO Myths that Need Busting for Auto Shops
If you want to stay competitive and win customers before they even walk into your auto shop, you’ll need to revamp your customer journey from the perspective of a modern consumer.
2 Advanced Diagnostics Case Studies: Timing Problem and Crank No Start
Explore two case studies presented by IVS 360 support technicians Chris Martino and Chris Snyder. These scenarios will help you sharpen your diagnostic skills. Our techs will explore each case study step-by-step, asking questions and analyzing each other’s techniques and...
How Repair Shops Can Meet (And Exceed) Customer Expectations in 2021
This year has changed the way you do business as a repair shop. Customers are not only looking for the right place to take their car, they are looking for shops that take it to the next level. Attend this...
4 Ways to Attract and Engage Customers – 100% Digitally
So much has changed in the world during the past few months. Many dealers and shops have been making the decision whether or not to close their doors temporarily and when to reopen. Join this brief webinar to learn how...
Misfire and Spark Plug Diagnostics
Spark plug and ignition misfires can be some of the most challenging problems to diagnose. In a 45 minute webinar sponsored by Autolite, experts will cover how to use spark plugs to gain a new diagnostic perspective on many driveability...
Reducing the Risk of Failed Programming for BMW Vehicles
You may have heard horror stories about how long it takes to program all the modules on a BMW — and how it might take 10-20 hours. You need to do it right, because if you make a mistake, you...
Pressing Wheel Bearings: Replacing Gen 1 or Cartridge Style Wheel Bearings
One of the most labor-intensive wheel bearings to replace is a Gen 1 cartridge-style bearing that is pressed into the knuckle. During this free webinar we will look at ways to become more efficient and profitable when replacing Gen 1...
Thermal Management System Diagnostics
A modern engine cooling system does more than cool the engine. It optimizes the temperature inside the combustion chamber. In this free 45-minute webinar, our experts will cover what you need to know when diagnosing and replacing a conventional or electric...
Oil and Cabin Air Filter Myths
There are many myths when it comes to filters. Some think filtration is only about the number of pleats and surface area, while others think it is all about the construction. In this 30-minute training webinar, you’ll learn what makes...
How to Win Customers and Influence Word-of-Mouth
Anyone with a local business knows instinctively that they live and die by word-of-mouth. A recent study found that a staggering 90 percent of purchases are influenced by word-of-mouth. But how can you get people to talk spontaneously about your...
Electric Power Steering: The Light is On, What Do I Do Now?
You might be able to install an electric power steering rack or column-mounted steering assist module, but can you complete the repair? In this 30-minute webinar we look at how to diagnose faulty electric power steering system, and what is...
Sponsored By CRP Automotive, the company that brings you AAE Steering
Date: October 16, 2019