How Inflation Is Affecting Your Customers’ Purchasing Decisions — And How You Can Help Them - UnderhoodService

How Inflation Is Affecting Your Customers’ Purchasing Decisions — And How You Can Help Them

Speakers

  • Doug Kaufman, Editorial Director, ShopOwner

Sponsored By Snap Finance

Date: March 9, 2023

According to the U.S. Department of Labor, the prices of automotive parts and equipment have risen nearly 15% in the last year. As a result, customers are looking at purchasing decisions very differently. Having their tires replaced or having service done on their vehicle may not fit into their current budget — but they need to get the work completed so they can get back on the road safely.

Giving your customers a simple option for financing is a win-win: You make the sale, and the customer is able to get the service their car needs.

In this webinar we will discuss:

  • The impact that rising prices are having on the auto care industry
  • How you can create a positive experience for your customer when invoice sticker shock may be a factor
  • Options for how your customers can pay for service they may not be able to initially afford

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