Speakers
Sponsored By Valvoline
Date: May 2, 2024
Credibility and loyalty, while challenging to measure, drive the two KPIs of every shop: car count and average ticket. Join this webinar to learn how to use brands, loyalty programs, and customer engagement tools to increase your shop’s bottom line.
Learn how to use informative yet persuasive tactics to help customers make positive decisions regarding service their vehicle needs now (or will need in the future).
Learn how to use informative yet persuasive tactics to help customers make positive decisions regarding service their vehicle needs now (or will need in the future).
We’ll discuss the modern technology of ADAS and electric vehicles to change the perception and fear of these daunting technologies.
Staying connected with your team, customers and suppliers is critical – many digital assets can be leveraged to bring information, tooling, parts, and other metrics together to support higher levels of efficiency in the workshop.
This webinar will provide practical tips on what technicians can do when they find a “void” in the service information. Some of the missing information is just bad navigation of the service information website, but some holes could be due to right-to-repair violations.
There has been fear that evs and hybrids would negatively impact the independent shop – but what are the realities? We’ll ask experts for details of what shops need to consider when they prepare for opportunities in their markets.
Most technicians assume that a scope is a tool for advanced drivability diagnostics. However, for basic mechanical checks for compression and cranking, using a scope can help confirm a problem and build a diagnostic strategy faster.
Understanding and effectively addressing steering and suspension problems is crucial for maintaining customer satisfaction and ensuring vehicle safety. In this free 45-minute webinar, our experts will dive into the details of these critical systems.
The biggest challenge of an oxygen sensor or catalytic converter replacement is completing the catalyst and oxygen sensor monitors to confirm the fix. This webinar will cover what it takes to complete the monitors and diagnostic strategies post-repair.
Attend this free webinar as experts from Valvoline explain how to adapt to the evolution of the oil change category and how to navigate consumer expectations to achieve business growth.
