Selling Services: The 10 Commandments for Selling Shocks & Struts
THOU SHALL PERFORM A VISUAL INSPECTION: The first step in selling ride control is the inspection process. A visual inspection of the shocks and struts can tell you a lot about the state of the ride control units. This is a chance to make sure the vehicle is road-worthy before you put your own life
Hyundai: From Ball Joints to Brakes…
Uncovering Needed Repairs With Undercar Inspections The brake and suspension systems on Hyundai’s popular line of cars and SUVs are both undercar systems where problems can be detected during routine maintenance. From loose ball joints to worn-out brakes, it’s all there to be checked while the vehicle is on the rack for service and, oftentimes,
Diagnostic Solutions: Springs and Things
Maximizing Ride Control…Steering Response & Handling
Good Good Vibrations
Wouldn’t it be great if various vibrations in the car were something that we could measure, sort through, select one, and assign numbers to it that can be used to find its source? Wouldn’t be even better if we could determine by the numbers whether the vibration was a balance issue or excessive runout with
Thrust Angle
The thrust angle is an imaginary line drawn perpendicular to the rear axle’s centerline. It compares the direction that the rear axle is aimed with the centerline of the vehicle. It also confirms if the rear axle is parallel to its front axle and that the wheelbase on both sides of the vehicle is the
Selling Services…Riding on Air – Or Not: Servicing Air Suspensions
Air springs and electronic ride controls provide a cushy, boulevard ride, but the ride doesn’t last forever. All air suspensions share a common vulnerability: air leaks. And when a system can no longer hold air, it goes flat. When an air ride suspension system goes flat, it can be very expensive to fix. OEM parts
Brake & Suspension System Service
Brake and suspension repairs are the best type of routine maintenance repairs that coincide with major service intervals. Brake and suspension components that are in need of replacement could represent a significant profit center for shops when technicians take the time to perform complete chassis inspections. Worn suspension and brake components, as well as a
Tie Rod Geometry
Keeping the angles in line with Ackermann Most people consider the common tire rod to be low tech. But, when you consider how front suspensions have evolved from straight axles to independent designs, the tie rod has had to adapt to new angles and geometry. Keeping it on the road was simple with the straight
A Brief History
In 1931, people thought Edward S. Babcox was insane for launching a magazine in the middle of the great depression. But, 75 years and almost 900 issues later, BRAKE & FRONT END is still going strong. For the past few months, I have been reading back issues of BRAKE & FRONT END non-stop. In musty
Tech Update: Good Vibrations
Suspension Vibrations Could Have Your Customers Singing The Blues The song “Good Vibrations” by the Beach Boys may have been a big hit in its day, but there’s no such thing as good vibrations or noise when it comes to a customer’s vehicle. Vibrations are annoying and may be a warning signal that something’s amiss.
Kia Maintenance & Service Solutions
MASTER CYLINDER DIAGNOSIS Easy Fixes For Elusive Intermittent Problems While Kia offers a 100,000-mile powertrain warranty, well-documented maintenance is an important part of keeping that warranty valid. With regular maintenance required at 30,000 miles and timing belts at 60,000 miles, owners will be looking for quality service. Rather than delve into the service nuts and
Ride Control Repairs
Keeping Your Customers’ Tires Glued to the Road