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Doing the ‘Complete’ Brake Job

Brake work continues to be a solid service opportunity for independent repair shops because brakes are items that inevitably wear out. Disc brake pads need to be replaced, and the rotors usually need to be turned or replaced. The front brakes do the most of the braking, so they receive most of the attention when

Avoiding Those Hi-Tech Returns

One of the more common complaints these days from jobbers and retailers when dealing with electronic powertrain control modules (ECMs/PCMs) is the relatively high number of defective returns, exchanges or warranty claims demanded by repair shops. Yet, of all electronic parts that come back defective, ECMs tend to be the ones most often misdiagnosed. This

Management: Well-Informed Consumers are Your Most Promising Prospects for Automotive Service

New car sales figures are in the news a lot these days, especially in light of the Big 3’s poor performance and as analysts try to predict total vehicle sales, import vs. domestic new car sales figures, and whether Toyota will outpace GM in new car sales this year.

Affinia Group Launches New Website

Visitors to Affinia’s new website will find information about Affinia’s industry-leading brands, including WIX filters and Raybestos brand brakes, along with hot links to individual brand websites. In addition, the site includes a section devoted to recruitment with the latest information on careers at Affinia.

Aero Exhaust Announces Filming for ‘Two Guys Garage’ and Upcoming Airing Scheduled on SPEED

Aero Exhaust, Inc. has completed filming for an in-program full Product Expo feature on its performance exhaust product for "Two Guys Garage" on SPEED Channel. The feature has been scheduled for airing on Feb. 25. The Product Expo features NASCAR legend Rusty Wallace, the official spokesperson for Aero Exhaust products.

FRAM, Prestone and Bendix Brands Team Up to Offer All-New Ultimate Box Top Rewards Program

Starting in March, the FRAM, Prestone and Bendix brands are teaming up to offer their technician customers the best in ultimate rewards with their newly enhanced Box Top Program. Technicians that collect and send in proofs of purchase from eligible FRAM, Prestone and Bendix products will earn points that can be redeemed for a wide array of gifts.

Kia Unveils Rondo SX Concept at Chicago Auto Show

Kia Motors America (KMA) debuted its all-new crossover vehicle, the 2007 Kia Rondo, at the Los Angeles Auto Show just last November and has wasted no time enhancing its "Exciting and Enabling" brand direction with the Chicago International Auto Show introduction of the Rondo SX Concept.

NGK Spark Plugs Inc. Honored by General Motors at North American International Auto Show

NGK Spark Plugs was honored by General Motors for overall excellence in supporting GM’s product efforts during ceremonies Thursday, Jan. 11, at the North American International Auto Show in Detroit, MI.

Rotor Runout: Cause and Correction

The vehicle owner may say that under light braking the vehicle pulses to a stop or under heavy braking the vehicle shudders. Technical service bulletins (TSBs) often describe these symptoms as a “judder.” There are only two causes for judder — lateral runout and disc thickness variation on the rotor’s friction surface. What could have

The Rip Off: Do you Love the Aftermarket?

A few weeks ago, I invited an old friend and former co-worker to lunch. I have to admit, my motives were not entirely focused on “catching up,” as he now works for a local company I have been eyeing as a potential customer for quite some time. Of course, I casually worked his company’s fleet