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Starting/Charging System Diagnosis: Fixing Faults the First Time Eliminates Comebacks & Returns

How many starters and alternators are replaced unnecessarily every year because of misdiagnosis? Nobody knows for sure, but suppliers of both new and remanufactured rotating electrical parts tell us more than half of their warranty returns have “no fault found” when the parts are examined. Many of these returns are from DIYers who lack diagnostic

Time and a Half

One of the hot-button issues in the independent automotive service industry is how to charge for diagnostic time. Currently, the debate is framed by two basic schools of thought. The practitioners of the first school are the shop managers who regard “free diagnostic code reads” as a marketing expense needed to lure potential customers into

There’s No Escaping Hybrid Service

high as 40 mph (64 kph). Plus, when conditions are right, the engine may shut off at stops and not restart until after 25 mph. As a result, the advertised fuel economy of a full hybrid vehicle is typically much higher for the city driving conditions than the highway driving conditions. In theory, assuming the

Management: Charging for Diagnostic Time

The dilemma that the industry faces today is that the precedents set during the last 75 years draw little distinction between the amount of time required to diagnose a blown muffler and diagnosing a false misfire code in an OBD II engine management system.

Tech Tip: What To Do When An Engine Won’t Start

In today’s world of high-tech electronics, onboard diagnostics and scan tools, you would think engine diagnostics would be easier than ever. Yet some technicians struggle when confronted with an engine that cranks, but refuses to start. Most no-starts do not generate any fault codes, so how do you proceed to find out what’s causing the problem?

Tech Tip: Performing Profitable Radiator Service

Unlike their soldered-brass predecessors, today’s aluminum-core, plastic-tank radiators are not only environmentally friendly, they are lightweight, easy to service, less costly to produce and very efficient at keeping modern, high-output engines operating at optimum temperature. Because of their affordability and because they can be inspected while removed for a timing belt replacement or other front-mounted engine accessory service, aluminum radiators also make a good add-on sale during any major engine service.

Engine Service

And Other Underhood Repair Essentials

Tech Feature: Engine Diagnostics…What to do When an Engine Won’t Start

In today’s world of high-tech electronics, onboard diagnostics and scan tools, you would think engine diagnostics would be easier than ever. Yet some technicians struggle when confronted with an engine that cranks but refuses to start. Most no-starts do not generate any fault codes, so how do you proceed to find out what’s causing the

Toyota’s 50 Years in the Limelight

Hollywood, CA — What began as a barely viewed Halloween “premier” at a little independent dealership in Tinseltown has really grown into a “blockbuster” for the aftermarket. On Oct. 31, 1957, Toyota Motor Sales U.S.A, opened its American headquarters in a former Nash Rambler dealership in Hollywood. Nine months later and going on sale in

Brake Tools: Brake Service Tools & Equipment

Brake work is one of the cornerstones of the automotive repair business, so it’s important to make sure you have the right tools and equipment to service the brakes on today’s vehicles. Most shops that do brake work have some type of brake fluid flushing and bleeding equipment (a power bleeder, vacuum bleeder or injector