John Sawatsky Named 2006 CARQUEST Excellence Award Winner
John Sawatsky, owner of MSJ Automotive Services Ltd. in Windsor, Ontario, has been named the 2006 CARQUEST Excellence Award winner. The CARQUEST Excellence Award seeks to recognize the top independent automobile service business in North America that exemplifies professionalism.
Mitch Schneider: High Noon at the Schneider Corral
I pushed the office door open and walked out into the middle of the driveway. I turned to my left and looked out toward the arroyo. That’s when I first saw the dark outline of a man walking up the hill toward me. The sun was in my eyes and I had to squint in order to try and make out who or what was coming my way. I took a deep breath and made the choice to meet my destiny, whatever it might be, head on.
Buy or Bend?
What is your strategy for exhaust service?
Collision-Related Alignments: It’s All in the Angles
src=”elements/100656.gif” width=”180″ height=”131″ alt=”” border=”0″ align=”baseline” /> When a vehicle is involved in an accident, extreme forces are placed upon the design characteristics of the structure, as well as all related and attached system components. This energy management of the collision forces is what began the need for technical training and the formation of I-CAR.
Mitch’s World: Got a Minute?
Time is an interesting construct. If you look at its history, you begin to realize that there is no real reason for a minute to have 60 seconds, an hour to have 60 minutes or a day to have 24 hours, or for us to divide those 24 hours into 12 hours of daylight and
Editor’s Notebook: Well-Defining Your Value Statement Helps You Win The “Customers For Life” Battle
Last month was a busy one for automotive press conferences, and while the companies whose events I attended manufacture vastly different product lines, the theme of their presentations was very similar — providing value and the highest-quality products to customers. They accomplish this by relying on their OE heritage, technological innovation, vast research and development
Mercedes-Benz: Transmission Service and Other Maintenance Essentials
Consistently rated as well engineered and well built, the Mercedes line fills almost every class of vehicle today, from small fuel-efficient people-movers like the Smart Car, to large over-the-road trucks and every niche in between. Our shop performs routine maintenance and more involved repairs on hundreds of Mercedes vehicles every year. Most of the models
Up in Vapor
Gasp! It’s the “Gas Cap Code”! Oh no, you just pulled a code P0422, evaporative purge small leak detected… Here goes the needle in the haystack syndrome. So what do you do? Recommend a new gas cap and ship it? Well you could do that, but would that be in your or your customer’s best
TechTalk: Grabbing Dodge Diesel Service ‘by the Horns’
With the massive number of diesel trucks that have hit the roads since around 1998, I believe there is an enormous amount of potential work for independent shops. One fact I thought was amazing is DaimlerChrysler claims that 70% of the Dodge Ram 2500 and 3500 truck market since 2003 is equipped with the 5.9L
Wheel Balancing: Making a Smart Investment in a Wheel Balancer
When you consider that only 1/4-ounce of wheel imbalance can produce a noticeable vibration on a vehicle, it’s easy to understand why it’s so important to have a wheel balancer that is both accurate and easy to use. Many balancers in today’s marketplace are capable of balancing a wheel to within a few hundredths of