Getting the Industry Energized for a New Year
An event in early October excited environmentalists and proponents of new vehicle technology (myself included), when Shell Hydrogen opened the country’s first combined hydrogen/gasoline station in North America. Located in northeast Washington, D.C., the hydrogen dispenser at the Shell retail gasoline station will service a fleet of six fuel cell vehicles from General Motors Corp.,
Flash! Reprogramming Vehicle Computers
Typically, when someone brings up the subject of “flashing” you get two reactions. The technologically informed service professionals think about added revenue and service, while rowdier folks think about doing something that could land them in front of a judge. I think we can all agree that the first group is far better off, and
Toyota Chassis & Suspension
Toyota builds some of the most durable cars and trucks on the market. And, there are models for every segment of the population, from eco models that only exhaust drinkable water into the atmosphere, to large luxury models in the Lexus line. With that said, the fact is, there will still be components that can
2004 Underhood Service Repair Market Industry Profile
Welcome to the 2004 Underhood Service Repair Market Industry Profile, our in-depth report of the independent automotive repair market. Our profile below highlights many elements that are a part of doing business in today’s repair shops. The information presented is a good indicator to make short-term predictions about these independent automotive repair shops. It’s also
Don’t Underestimate Your Most Proactive Customers
Within our industry, there’s been much discussion and activity lately related to the value of vehicle preventive maintenance, the benefits of car care awareness and the Motor Vehicle Owners’ Right to Repair Act (HR 2735) – all of which have a direct impact on the profitability and viability of your business. The latest topic to
Subaru Steering & Axle Service
Here in the Northwestern part of the country, Subaru has become one of the top nameplates. The versatility of the all-wheel-drive system makes them the ideal ski team hauler or beachcomber vehicle. The compact station wagon design is the most popular model, due to its ability to haul people, and their equipment, in comfort and
Smooth Sailing: Steering, Suspension & Ride Control Repair Opportunities
Original equipment chassis parts on late-model cars and trucks are supposedly engineered to go 150,000 miles or more. But is that 150,000 miles of highway driving on nice smooth roads or 150,000 miles of bumps, potholes and rough roads? The OEMs say it’s some of both. Nobody can predict exactly how long a chassis part
Carburetor Repairs & Recalibrations
As a follow-up to “Dusting Off Fuel System Fossils” in April’s edition of Underhood Service, I will share many driveability concerns and emissions failures that I’ve repaired by rebuilding, and sometimes modifying, certain carb circuits. But before diving into a carburetor rebuild or recalibration, be certain that you understand the system you’re working on, including
ImportCar’s 2004 Import Repair Specialist Study
m in peak-operating condition. ImportCar recipients, who represent the repair network dedicated to servicing this specialized vehicle population, are reaping the benefits of the proliferating import marketplace through their dedication to professional, high-quality repairs. Their business data and shop status reports prove it. Featuring the results of a recent random survey of ImportCar recipients, this
Mercedes-Benz Engine Diagnostics
I’ve always loved the puzzle. Check Engine warning lights have become an everyday chore for me over the last five years. It’s a challenge that extends my interest and creativity in the auto service profession. Before I deal with some specific Mercedes-Benz faults that I’ve researched, I must say that the ability to really solve