Diagnostic Solutions: A Little Homework Goes a Long Way….
In Diagnosing Intermittent or Hard Starter Failures
Directions: Greetings on the New Year
With a new year comes new challenges. The staff here at Underhood Service takes a look at some of the issues that we feel will have an impact on your shop in 2007. Many of these issues will be addressed in management or technical articles throughout this year. Although these issues are not ranked by
Management: 85 Years and Counting
When the residents of North Philadelphia need a reliable part they go to Morris Auto Parts, because like the motto says, "Morris Has It." Owner Harris Steinberg stands by that motto and that’s one of the many reasons he was named the 2006 Counterman Magazine Counter Professional of the Year, presented by WIX Filters.
Tech Tip: Escalade Escapades – Fixing Front End Squeaks
Your shop just installed a new set of tires on a 2002 Cadillac Escalade. The very next day, the customer returns complaining about a squeak and a rattle coming from the front end that wasn’t there before you replaced the tires. What happened?
Mitchell 1 Adds Call Tracking Services Feature to Customer Retention Marketing Program
Mitchell 1 announces it has added a Call Tracking Services (CTS) feature to its popular Customer Retention Marketing (CRM) program to help participating shops track marketing and capture actionable information on every phone call.
ANSA Introduces New Silverline Diesel Performance Catalog
ANSA Automotive has just released the new 2007-08 Silverline Diesel Performance Exhaust catalog. This updated catalog includes dual and single exhaust systems for current year model light diesel trucks, universal stack kits and an expanded selection of truck tips and accessories.
Murphy’s Auto Care Wins Membership to Standard Plus Club and Online Plus Program
Standard Motor Products recently announced that Murphy’s Auto Care in Beaver Creek, OH, has won a 12-month membership to the Standard Plus Club and the Online Plus program. The drawing took place at the 2006 CARS show in Las Vegas, NV.
ANCO Drives Wiper Sales with Consumer Cash Rebates
ANCO will continue to partner with automotive parts stores and service providers by extending its current consumer mail-in cash rebate promotion through Dec. 31. The ANCO "Be Prepared" promotion focuses on helping drivers be more prepared for inclement weather through seasonal wiper replacement.
Top Five Tools
Earle Kramer Jr., president Green Acres Automotive LLC Perkiomenville, PA Mac Tools’ Mac Mentor with Lab Scope — This is the best and most efficient scanner I have ever owned. ALLDATA — This is the most knowledgeable information system I have used. Smoke Pro Smoke Machine — This machine is cost effective and safe to
Parts Cleaning: Searching for the Complete Clean
Cleaning cast iron and aluminum, for the most part, represent two separate challenges. However, in a realistic world most shops cannot afford two different setups for cleaning these metals. Many shops have systems that work well for one, but not so well on the other. Are there effective ways to clean both types of metal