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Driveshaft Service

Driveshafts on most rear-wheel drive and four-wheel drive (4WD) vehicles are very durable. Most late-model driveshafts are not serviceable and do not have any lubrication points. But, this does not mean that they can’t wear, or even fail. Driveshaft problems can be spotted from the moment you put the vehicle in gear to pull it

Detouring Comebacks

se, how you handle (or prevent) a comeback becomes even more important to the success of your shop. Go ahead ‹ ask yourself, “Am I allowing comebacks at my shop to get out of hand?” First, don’t be discouraged. There will always be some comebacks. According to one shop owner, you can expect about a

Checking into Mode $06

Mode 06 is the actual system test data that OBD II looks at when it decides to set a pending code or a current fault code. If the test data is within the limits established by the vehicle manufacturer, the item gets a PASS and no codes are set. But if a value is out of range, OBD II flags it with a FAIL and keeps an eye on the component until the system monitor has run at least twice. Then, if the problem is still there, a DTC is set and the MIL light comes on.

Selling Service for Low-Maintenance Ignition Systems

ition system maintenance as long as it feels like it’s “running good.” In reality, spark plugs eventually develop high electrical resistance because the electrodes wear away. When this happens, the secondary ignition voltage will increase until the ignition coil, ignition cable, spark plug boot or spark plug develops a high-voltage leak. When a high-voltage leak

Selling Oxygen Sensors

As modern OBD II technology marches on, it’s clear that the zirconia-based oxygen sensor now is being sold more as a basic repair part than as a preventive maintenance part, and it changes the way we diagnose and sell oxygen sensors. To illustrate the difference, let’s remember that an oxygen sensor replacement used to be

Diagnostic Dilemmas: Playing the Diagnostic Shell Game

More often than not, deciphering diagnostic trouble codes is like playing a high-tech version of the old circus sideshow “shell” game. In the trouble code shell game, we are led to believe that the pea (diagnostic solution) is hidden under one of the shells (DTCs) stored in the diagnostic memory. Unfortunately for the diagnostic technician,

Editor’s Notebook: Wanted! All Skilled, Expert Technicians

Newly released numbers from the National Car Care Month inspection campaign paint a vivid image of the maintenance landscape of this nation’s vehicle fleet. And, it’s not a pretty picture. Inspection lanes conducted throughout the country this past April revealed an 87% failure rate among vehicles that were inspected. Concurrently, the number of miles driven

The Fuel Injector Market and System Configurations

Looking back into automotive history, it’s hard to believe that carburetors were still being installed on import vehicles as late as 1989! But carburetors require all sorts of external vacuum and electronic gimmickry to control the cold-starting, fast idle, hot idle and low-speed cruise functions. Electronic fuel injection has since replaced carburetors in all import

Diagnostic Dilemmas: Driving Forces Behind a Driveability Technician

He used to be known as the tune-up guy, the shop troubleshooter or the ace mechanic. Today, he’s known as a driveability tech. Tomorrow, when body control electronics come on full line, he’ll probably be known as an electronics diagnostics technician. Whatever his name might be, most of us know that driveability techs are smart,

Chrysler Neon 2.0L

When Chrysler introduced their new Neon models back in 1995 under the Dodge and Plymouth nameplates, they said they were launching a new generation of “fun-to-drive” entry-level cars that would appeal to a wide range of people. Everything was new about the Neon: a brand new body, a brand new chassis and two new engines,