Editor’s Notebook: Wanted! All Skilled, Expert Technicians
Newly released numbers from the National Car Care Month inspection campaign paint a vivid image of the maintenance landscape of this nation’s vehicle fleet. And, it’s not a pretty picture. Inspection lanes conducted throughout the country this past April revealed an 87% failure rate among vehicles that were inspected. Concurrently, the number of miles driven
Keeping Hondas Original is Jason’s Automotive’s Specialty
When it comes to advertising, Jason Abbott does it all: TV commercials, mailers, phonebook listings, newspaper and local school event sponsorships. And for this independent repair facility in Tujunga, CA, it works. “I’m the busiest shop around here,” says Abbott, who co-owns Jason’s Automotive Specialty Shop with his wife, Roxanne. “Even when times are real
Underhood Service: News
New Brochure Is A Perfect Teaching Tool The service advisor must educate customers about preventive maintenance and repair, and these professionals need tools to familiarize motorists with what’s under the hood and around the car. To make the service advisor’s job easier, the Car Care Council has developed a new brochure. Simply titled, Be Car
Confronting the Complete Cooling System Service
By now, it’s obvious to most service shops that cooling system service is an absolute “must-do” on any nameplate. Once a cooling system suffers long-term neglect, it turns into an ongoing source of problems for the owner and his service technician because, when corrosion starts to take place, the effects can’t be reversed. For that
Preventive Maintenance Pays Multiple Dividends
Oftentimes, the difference between winning or losing and succeeding or failing is in the details. If you apply this principle to your shop, you’ll find that you won’t have to search far for ways to grow your business. Take preventive vehicle maintenance, for example. Every vehicle that enters your bays represents an opportunity to better
Nissan Engine Diagnostics
You don’t have to be an import specialist to know that Nissan cars and trucks have a good reputation for reliability and longevity. Nissan, under the Datsun name, was one of the first Japanese automakers to break into the U.S. market. They did it right, by establishing a strong dealer network and offering a quality
How Engine Oil Becomes Engine Sludge
Fresh engine oil is a clear, free-flowing liquid blend of base stock and additives that contains no fuel, water, coolant, dirt or other contaminants. In engines that have failed prematurely, the oil has very often been transformed into a high viscosity deposit of brown or black goo, commonly referred to as “sludge.” When regular engine
Radiator Diagnostics & Troubleshooting
Although radiators aren’t glamorous, high-tech replacement parts like wide-band oxygen sensors and Karman-Vortex air flow sensors, diagnosing and replacing them when they become defective is becoming a more important part of vehicle maintenance today. There are at least three reasons why radiators are becoming important maintenance items. First, late-model vehicles are now being driven well
Mercedes-Benz Engine Diagnostics
I’ve always loved the puzzle. Check Engine warning lights have become an everyday chore for me over the last five years. It’s a challenge that extends my interest and creativity in the auto service profession. Before I deal with some specific Mercedes-Benz faults that I’ve researched, I must say that the ability to really solve
MACS Show: Technical Session Coverage
Once a year, the Mobile Air Conditioning Society (MACS) hosts a trade show for A/C shop owners and technicians. This year’s event in Orlando, FL, provided a wealth of service information to those who attended the technical sessions. For those who couldn’t be there, we pass along some of the highlights from the technical sessions.