Mitch’s World: Serving Up a Well-Balanced Parts Order
One of the most colorful threads woven through the fabric of my early life growing up in Brooklyn was going for Chinese food on special weekends with the family. No matter how ordinary a second look at the same restaurant with adult eyes might seem today, as a child these exotic destinations were always a
Infiniti Tech Tip: Engine Cranks, but Won’t Start
If the owner of a 1997 Infiniti I30 complains of an engine that cranks over normally, but is difficult to start or will not start at all, follow the service procedure provided by Mitchell 1 in this tech tip.
RTI Offers Tips to Keep Your Refrigerant Recycling Machine in Tip-Top Condition
There’s nothing worse than having customers wanting service and your refrigerant recycling machine is not operating. The following are suggestions to keep your recycling machine in tip-top condition and ready to make money for your shop.
News Update
Identifix Releases ‘Supercharged Search’ for Techs
Viewpoint,: Smoking…What You Can’t Smell Can Hurt You
I once worked with a tech that the only time he was not smoking was when he was test-driving a customer’s vehicle. He smoked unfiltered Pall Malls, which had a distinctive smell and taste. He was one of the best techs I ever worked with — he had talent and “the touch.” One morning, I
News Update: Universal Underwriters Group (UUG) Held its 4th Annual Aftermarket Industry Conference
Held Nov. 2 at Mandalay Bay during Automotive Aftermarket Industry Week in Las Vegas. Each year, the conference brings together leaders from the automotive aftermarket and offers attendees the opportunity to learn from each other and address key industry issues. “Attracting and maintaining a strong employee base continues to be one of the aftermarket industry’s
Diagnostic Oddities
This article is dedicated to some Ford specific issues that, after being brought to light, can save your shop thousands of dollars in wasted time and liability. There may be some other makes out there with some similar designs and quirks, but the only technical references will be for Ford vehicles. By Glen Beanard Giddy
Carley’s Corner: Which Is Better, a Diesel or a Hybrid?
I received a call the other day from someone who wanted to know if I thought they should buy a Toyota Prius hybrid or a diesel-powered VW. Which is best? I said drive both cars, then buy the one you like the best. Hybrids and diesels are getting a lot of buzz these days as
Parts Cleaning: Searching for the Complete Clean
Cleaning cast iron and aluminum, for the most part, represent two separate challenges. However, in a realistic world most shops cannot afford two different setups for cleaning these metals. Many shops have systems that work well for one, but not so well on the other. Are there effective ways to clean both types of metal
DENSO Awarded Pronto OE Supplier of the Year
The National Pronto Association awarded DENSO Sales California the Original Equipment (OE) Supplier of the Year Award. The award was presented during the National Pronto Group’s fall membership meeting, held in October.