New Hampshire Autocare Specialist Named 2006 NAPA/ASE Technician of the Year
NAPA AUTO PARTS and the National Institute for Automotive Service Excellence (ASE) have named Michael Lavoie, of Haverhill, NH, the 2006 NAPA/ASE Technician of the Year. Presented annually by NAPA AUTO PARTS and ASE, the award is given to a technician that exemplifies excellence and achievement in the industry.
Visteon Grows Portfolio of OE-Quality Replacement Parts, Strengthens Position in North American Aftermarket
Visteon Corporation executives shared details about the company’s growing portfolio of OE-quality replacement parts solutions at a recent product/testing briefing attended by trade press editors at Visteon Village in Van Buren Twp., MI. Their discussion also detailed a variety of engineering and marketing achievements in the underhood, climate control and mobile electronics categories.
New Product Development Program from Carter Fuel Delivery Products
Carter Fuel Delivery Products, the premium replacement fuel systems brand of Federal-Mogul Corporation, has introduced a comprehensive problem-solving product development and technician support program to help automotive service professionals solve a wide range of common fuel delivery issues on domestic and import-nameplate models.
Pennzoil Launches New Website to Educate the Public about Synthetic Motor Oil
Pennzoil has introduced a new website that teaches consumers and professionals about the benefits and protection provided by full synthetic motor oil. Visitors can log on to www.PennzoilPlatinum.com for lessons about synthetic motor oil presented in 20 “chapters” or facts ranging from how synthetic motor oil is formulated, to extreme temperature protection and high-performance testing.
Fall ASE Certification Testing Schedule Announced
The National Institute for Automotive Service Excellence (ASE) will offer its full complement of 40-plus certification tests for repair professionals and parts specialists this fall over the course of three evenings on Nov. 10, 15 and 17. The tests will be given at more than 750 locations throughout the U.S. and Canada. The registration deadline is Sept. 30, 2005.
Ignition Control Modules
Their Important Role in Creating Voltage at the Spark Plug Electrode
Aftermarket Update
Carter Helps Eliminate Fuel Delivery Service Comebacks Carter Fuel Delivery Products has developed a variety of innovative training tools and other materials to help aftermarket professionals eliminate customer comebacks and product returns associated with the diagnosis and repair of fuel system problems on millions of late-model vehicles. Carter has introduced an interactive Fuel Delivery Diagnostics
Finding and Hiring New Recruits
What are the three most important factors in a business’ success? Location, location, location? Nope – they are staff, staff, staff. Personnel experts contend that poor hiring decisions are the main causes of absenteeism and poor productivity, which ultimately result in employee turnover and profit loss. The smaller your business, the more important each person.
Finding New Recruits: Hiring New Techs Involves Checking References and Interviewing Carefully
st of the time, a position in a small shop goes to someone who knows someone. This could be the friend of a customer, a former employee of a colleague or a friendly competitor (not so friendly, perhaps, if you are raiding its staff) or a recommendation by a supplier who knows your operation and
Diagnostic Dilemmas: Navigating OBD II Scan Tool Diagnostics
Although some hybrid OBD I/OBD II versions existed as early as 1994, the current version of OBD II was introduced in 1996. Because OBD II is a scan tool-based diagnostic system, diagnostic techs have become much more reliant upon the scan tool as a primary method of diagnosing malfunction indicator light (MIL) issues. In addition