Tech Tip: Complete Timing Belt System Replacement Can Increase Sales, Reduce Comebacks
When servicing the import timing system, many technicians replace only the worn belt. They overlook the tensioner, tensioner pulleys and idlers because failure modes such as misalignment, loss of lubricant and weak spring force are often hard to detect.
Tech Tip: Don’t Overlook Oil Cooler Hoses When Servicing the Transmission
To avoid comebacks, most service technicians are keenly aware that it pays to replace connected parts whenever a key system component is installed. To do the job right, the first time, technicians will often replace the hoses connected to the water pump, and the fluid lines attached to the fuel pump.
Aftermarket Update
Carter Helps Eliminate Fuel Delivery Service Comebacks Carter Fuel Delivery Products has developed a variety of innovative training tools and other materials to help aftermarket professionals eliminate customer comebacks and product returns associated with the diagnosis and repair of fuel system problems on millions of late-model vehicles. Carter has introduced an interactive Fuel Delivery Diagnostics
Rotating Electrical Parts Back to the Seller
Fighting the Urge To Return Electrica Components
Flash Reprogramming
Would you believe flash reprogrammable PCMs have been in vehicles for more than a decade? The first such application was the 1990 Geo Storm. Why a humdrum car like the Storm would be the first to receive a flash reprogrammable computer system is unknown. You’d think GM would have chosen a more high profile vehicle