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News: Underhood Service

CARQUEST Selects 2004 TECH-NET Professional/ASE Technician of the Year Raleigh, NC – Richard Robb of Elkhorn, WI, has been named the 2004 TECH-NET Professional/ASE Technician of the Year. Owner of Hi-Tech Automotive, Robb is an ASE-certified master automobile technician with L-1 certification. He was selected for the award after meeting the criteria set by CARQUEST

Diagnostic Dilemmas: Playing the Diagnostic Shell Game

More often than not, deciphering diagnostic trouble codes is like playing a high-tech version of the old circus sideshow “shell” game. In the trouble code shell game, we are led to believe that the pea (diagnostic solution) is hidden under one of the shells (DTCs) stored in the diagnostic memory. Unfortunately for the diagnostic technician,

Editor’s Notebook: Wanted! All Skilled, Expert Technicians

Newly released numbers from the National Car Care Month inspection campaign paint a vivid image of the maintenance landscape of this nation’s vehicle fleet. And, it’s not a pretty picture. Inspection lanes conducted throughout the country this past April revealed an 87% failure rate among vehicles that were inspected. Concurrently, the number of miles driven

Underhood Service: News

New Brochure Is A Perfect Teaching Tool The service advisor must educate customers about preventive maintenance and repair, and these professionals need tools to familiarize motorists with what’s under the hood and around the car. To make the service advisor’s job easier, the Car Care Council has developed a new brochure. Simply titled, Be Car

Aftermarket Update: Underhood Serivce, July 2004

ASA Offers Right to Repair Course Beford, TX – In an effort to educate the automotive service and repair industry about the availability of service information, the Automotive Service Association (ASA) now offers a three-hour seminar, “You Have the Right to Repair.” The course will be offered at several ASA affiliate events this year and

Editor’s Notebook

With the month of June comes graduation ceremonies and commencement speeches that are filled with emotion and congratulatory remarks, words of encouragement, and challenges to graduates to fulfill their dreams, make their mark on society and change the world to make it a better place. These “dreams foster goals, and achievement brings success” messages should

News: New AAIA Chairman Caracci Lays Out ‘Positive Vision for the Aftermarket’

Broadview, IL – David Caracci, newly elected chairman of the board of directors for the Automotive Aftermarket Industry Association (AAIA), has laid out his “positive vision for the aftermarket as we work together to meet the challenges and potential of today and tomorrow.” As he assumes one of the most influential roles in the U.S.

Permanent Magnet Starters: ‘Starting’ the Electrical Diagnosis

When we diagnose problems with the modern, permanent magnet, reduction-gear import starter, we begin by looking at a system composed of the battery, starter and connecting wiring. The automotive battery, for example, is designed as a fast-discharge battery capable of sustaining enough amperage output to crank the engine until the fuel injection and ignition cycles

Muscling in on Restoration Work: Part 2

There’s a hot trend in the automotive aftermarket to return car owners to the past. Literally. Today, aging baby boomers are spending big money on “recapturing the rapture” of the cars of their youth. Just turn on your television any evening and you’re sure to find some type of automotive program on the cable and

Filtering in New Opportunities

Your sniffling, sneezing customers could be just the sales opportunity your shop was itching for. That’s because consumers with severe allergies could benefit the most from a replacement of their vehicle’s cabin air filter (CAF). Allergy-affected customers may be the only ones you have who even know that their vehicle contains a cabin air filter.