Directions: The Evolving Story of Electric Vehicles
The latest chapter in the evolving story of electric vehicles (EV) begins with a tale of two very different models. One is downright sexy, with alluring aerodynamic lines and head-turning, sporty styling. The other is, well, downright cute — a spunky little thing that looks a bit like a colorful helmet on wheels. At first
Carley’s Corner: A Love/Hate Relationship With Computers
Anybody who uses a personal computer can probably relate to what I am about to say: I love my computer because of all the cool things it can do for me, and I hate my computer because it drives me nuts. Like many Americans, I own more than one computer. I have my office computer
Business Tools: Computers… Why You Can’t Do Business Today Without Them
It’s hard to imagine any automotive repair shop doing business today without the benefit of multiple computers. Yet some shops continue to do business and fix cars the “old fashioned way” with no computers whatsoever. I can’t help but wonder how much longer some of these shops will stay in business. The computer has become
A/C Service: The Heart of the Matter
The heart of the business, feel the heart beat, he has a good heart. These familiar thoughts and sayings all refer to the same thing. Whether it is a figurative or literal reference, the message is the same. There is always a central and irreplaceable part or component or, sometimes, person to all things. This
Tech Tip: Stopping Front Brake Rattle with GM Caliper Kits
Owners of several General Motors vehicles may experience a rattling noise coming from the front of their vehicles. This annoying rattle usually occurs at vehicle speeds under 30 mph (48 km/h) and while driving over bumps. A light application of the brake pedal usually eliminates the noise.
Bendix Offers Seminars on Brake Electronics, Hydraulics and More
In 2007, the Bendix Brakes Answerman team is offering a number of training programs for both counterstaff and technicians. Among them are "Automotive Brake Electrical & Electronics" and "Automotive Hydraulic Brake Diagnosis."
DuPont, Honeywell Announce Refrigerants Global Joint Development Agreement
DuPont and Honeywell have announced a global joint development agreement to accelerate the development and commercialization of next generation, low global warming refrigerants for the automotive air conditioning industry.
Management: Appreciate Your Customers and Your Payback will be Lasting Loyalty
With April’s National Car Care month being right around the corner, you’ve hopefully put a plan in place to tie into this national event – one that’s sure to showcase your shop as an expert in automotive service and repair, as well as contribute to the safe-running operation of your customers’ vehicles.
It’s not too Late to Order Car Care Guides for National Car Care Month
It’s not too late to order copies of the new Car Care Guide in time for National Car Care Month in April, according to the Car Care Council. The guides can be easily ordered by visiting the Car Care Council website.
Management: Who Will Fix the Cars in Five Years?
Recently, I was asked to address members of the Chesapeake Automotive Business Association (CABA) on the topic, "Who will fix the cars in five years?" The challenge was to put together a 60-minute presentation that would answer the question and not offend the audience of shop owners and technicians.