Underhood Service Staff Writers
Stertil-Koni ST 1085 Mobile Column Lifts Now Shipping With Adjustable Forks As Standard

Stertil-Koni, a leader in heavy-duty vehicle lifts — notably bus lifts, truck lifts and U.S. Military vehicle lifts — recently announced that adjustable forks now come standard on the recently introduced ST 1085 Mobile Column Lifts, in both standard and wide fork models. Previously, fixed forks were standard and adjustable was an option. According to

BOLT ON TECHNOLOGY Releases Auto Repair Shop Customer Check-In Kiosk

Through its Welcome Station automotive software solution, greater Philadelphia-based BOLT ON TECHNOLOGY has powered mobile technology aimed at making it easier for new and returning auto repair shop customers to check in for vehicle repairs, or scheduled services. The tablet-powered tool is the automotive repair industry’s answer to the customer check-in kiosks in use at

Service Adviser Pay Program Tips That Work

If you are looking to drive up your profits, you need to ensure you have service advisers that have the right attitude, aptitude and ethics. They will need to have the natural talent to sell, they will need to be well trained, and they will need to have the proper support systems in place. And

Should Your Shop Be Open December 26th?

Merry Christmas! What? Christmas? Yup, it’s not that far away, and if you haven’t looked at the calendar it falls on Thursday this year. So what? Well, if you’re a shop owner you will probably give little thought about the Friday after Christmas until sometime late in December when an employee asks, “Hey boss, are

Employee Behavior Outside Of Your Shop

I got a call the other day from a fellow shop owner who needed to vent. He runs a big shop and gives his techs a lunch break every day from noon till 1:00 p.m. His techs got into the habit of going to the local mall and hanging out in the parking lot; smoking

Booking The Customer’s Next Appointment? Why Not?

What do doctors, dentists, eye doctors and hairdressers all have in common? That’s right; they all book the next appointment. So why don’t we do it? Oh, I know many of you do, and that’s great. But most shops don’t, and I have heard every excuse under the sun why booking the next appointment does

Win $100 With Dorman’s New Product Idea Contest

Dorman Products has announced the launch of a New Product Idea contest. All qualifying service technicians and counter professionals who submit a new product idea via DormanProducts.com are eligible to win. It is that easy, Dorman says. Dorman’s New Product Development Team will review all ideas, whether they were submitted recently or in the past,

Dorman Congratulates The Winners Of Its August Counterperson And Technician Contests

Dorman has announced the winners of its Dorman University August Service Technician and Counterperson of the Month contests. Both winners successfully completed Dorman’s new Service Dealer Guide training module, earning them each $250. Congratulations go out to: • Omar Pujols, Dorman’s August Counter Person of the Month. Omar has been a part of the automotive

Royal Purple Selects Its 2014 ‘Show It Off At SEMA’ Winner

Premium synthetic lubricant manufacturer Royal Purple has announced Frank Daniels’ custom 2010 Chevrolet Camaro as the grand prize winner of the brand’s fourth annual “Show It Off at SEMA” contest. As this year’s winner, Daniels’ Camaro will be sponsored by Royal Purple as a featured vehicle on display at the 2014 SEMA Show in Las

Penray Introduces Synthetic Media Heavy-Duty Coolant Filters

Penray has introduced a new line of heavy-duty coolant filters featuring synthetic media with what it calls “triple-layer engineering.” The new Penray synthetic media coolant filters are designed to last up to 150,000 miles, 15 months or 3,000 operating hours, and are fully compatible with conventional coolants as well as new-generation Extended Life Coolants (ELCs).

Fel-Pro Head Gasket Design Addresses Common Sealing Issue Encountered In 6.0L Diesel Engines

The Fel-Pro Gaskets brand has introduced two Fel-Pro PermaTorque MLS multi-layer-steel head gaskets that address a common combustion sealing issue encountered in 6.0L diesel engines used in more than 700,000 trucks manufactured between 2003 and 2010. The patent-pending PermaTorque MLS head gaskets (No. 26374PT – 18mm dowel applications; 26375PT – 20mm dowel applications) are now

Federal-Mogul Motorparts Launches Extensive Technical Education And Support Platform For Service Providers

Federal-Mogul Motorparts, a division of Federal-Mogul Holdings Corp., has announced the launch of an extensive new North American technical and product support program to extend its reach to local vehicle service businesses. The company says its new “Tech First” platform will provide unparalleled technical education and product support to demonstrate the quality, safety and performance