In this article, we’ll be taking a look at a 2003 four-cylinder Accord that came in with a check engine light complaint, but no reports of driveability issues. It was due for a New York state inspection, so it had to be repaired. The code was persistent, setting itself consistently on the second startup.
It was a scenario to which we can all relate. A long-time customer passed away and his vehicle was being gifted to his granddaughter. The 2009 Murano was dropped off by the grandmother, who asked us to give the car a really good look over since she didn’t want the granddaughter to have any problems or expenses with the gift.
When pricing the job, don’t overlook additional and necessary related sales. The timing belt drives the water pump on these engines. Although very reliable, I would consider it a bad bet to think the pump will last 180,000 miles.
Bob Dowie recently had a 2002 Elantra GLS in the shop. This vehicle is a good example of some common fuel trim and emissions problems you’ll see.
The variable “valve” timing that most of us see in our shops is actually variable “camshaft” timing that improves low- and high-speed torque by advancing or retarding the camshaft timing on single overhead camshaft (SOHC) engine applications.
This month we’re going to be looking at an intermittent poor-run, hard-start complaint on a 2012 Hyundai Sonata. This car came to us by way of a body shop with which we work closely. Like most good working relationships, we are always willing to help these guys with our expertise, and they are wonderful about
Most brake complaints will be squeak-related, with the common metal-on-metal grinding taking a close second. Both of these noises relate to the pad. The grinding noise is almost always the result of worn pads and the backing plate contacting the rotor, and we all know how to deal with that. To a lesser extent, you’ll also get some knocking complaints.
This article will look at Mazda driveability issues as well as some of the more common ailments that will bring a car into your bay with a check engine lamp complaint. The most common failure we see on Mazda models is a torn air intake hose between the airflow sensor and the throttle body. The symptoms that result from this failure are hard to miss, but fool the customer into mistakenly thinking that the transmission is the problem.
While wheel bearing noise is one of the toughest problems for the customer to describe, it’s not unusual for it to come on so gradually that the customer may not even notice it until you mention it after an unrelated road test. Many times, the customer complaint will send you down the wrong path if you let it.
The late-model Nissans have proven to be quite reliable when it comes to serial-type problems that would get them to your bay with check engine lamp issues. Nissan has done a good job of addressing some of the problems we’ve looked at in the past. But that doesn’t mean you won’t be seeing Nissans looking for attention, and that spells service opportunities for you.
Don’t let customers lead you down the wrong diagnostic path. While wheel-bearing noise is one of the toughest problems for customers to describe, says Import Specialist Contributor Bob Dowie, it’s not unusual for it to come on so gradually that the customer may not even notice it until you mention it after an unrelated road test.
Import Specialist Bob Dowie takes a look at some of the more common ailments that will bring your Mazda customers into your service bay with a check engine light complaint, as he covers common DTCs, stalling and ignition issues and new technology.