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Webinars

Upcoming webinars
Curing Drivetrain, Suspension and Wheel Bearing Noise and Vibration Problems
Sponsored by GSP
Date: April 16, 2020

Drivetrain, suspension and brake noise or vibration complaints can be some of the most difficult problems to diagnose. In a 30-minute webinar sponsored by GSP, we look at the complete corner of the vehicle and how components can work together to produce or counteract noise and/or vibration. These skills are becoming even more important as engines get quieter and electric and hybrid drivetrains become more common.

On-Demand Webinars
3 Keys To Increase Your Profits (Without Having To Hire Techs, Increase Car Count, Or Spend More Money)
Sponsored by Repair Shop Coach
Date: January 23, 2019

During this free webinar, Ron Ipach and Gerry Frank take their 55 years of combined knowledge and experience and break shop ownership down to the 3 simple (but vitally important!) keys you'll need to focus on to make 2019 your best year ever.

Bridge the Gap: How Messaging Can Turn Web Traffic Into Foot Traffic
Sponsored by Podium
Date: January 10, 2019

The best way to get more customers (based off of closing rate) is when someone first comes through your website. Yet, many businesses are still having trouble converting website visitors into actual paying customers. Join us for a free webinar where we will discuss how correctly messaging customers on the right channels can bridge the information gap and help your shop convert website visitors into paying customers.

Electronic Power Steering (EPS) Evolution
Sponsored by CARDONE
Date: November 15, 2018

Power steering technology is continually evolving. While hydraulic systems continue to have a large presence in today’s repair market, electronic steering is quickly catching up and will tip the scales in the not-so-distant future. In this webinar, our goal is to help technicians prepare for the future by explaining the best practices for servicing EPS systems.

Wheel Bearings: What You Need to Know
Sponsored by Schaeffler, manufacturers of FAG
Date: October 17, 2018

Wheel bearings are an essential component of the chassis system. As a technician, you need to know about how a wheel bearing works and the different designs of wheel bearings. You should also know about seals -- including how to choose the right seal, and understanding why seals fail. In this free 30-minute training webinar, ASE-certified technician Roger Gillette will educate you and your team on bearing clearance and bearing play is, the benefits of an orbitally formed shoulder, choosing the right seal for an application, and much more.

How to Diagnose, Inspect & Replace a Hybrid Battery
Sponsored by CARDONE
Date: September 25, 2018

As hybrid vehicles have grown in popularity, and vehicles from the early 2000s are now of an age where repairs are necessary, there is a profitable opportunity for independent repair shops to service these vehicles – in particular, the battery. This 30-minute training will demonstrate how easy it is to service hybrid batteries, as long as the right procedures and tools are used.

5 Tips to Win Customers in Today’s Convenience Economy
Sponsored by Podium
Date: September 06, 2018

Online shopping has changed the way that consumers behave. Convenience now tops the list of consumer expectations and businesses that aren’t catering to these expectations will be passed over for those that do. In this webinar, we will discuss how your business can compete in today’s convenience economy and meet the expectations that consumers now have.

Are you Taking Advantage of this TPMS Opportunity?
Sponsored by Schrader Performance Sensors
Date: August 23, 2018

Replacing TPMS service kits every time a tire is removed from the rim is a recommended best practice. During this 30-minute educational webinar, we will explain how valve stems have evolved over the years with the addition of TPMS. In the second half of this webinar, we will explain how to significantly increase sales with consistent service kit replacement.

New Technology Update: Controlling Engine Loads and Temperatures
Sponsored by Schaeffler Group, manufacturers of INA
Date: July 18, 2018

This 30-minute webinar will be led by ASE-certified technician Roger Gillette. He will be explaining how Overrunning Alternator Pulley (OAP) and Thermal Management Module (TMM) operate and how to diagnose them when they fail. You’ll learn about the dramatic growth in vehicles using these components, and why it’s so important to become familiar with these systems.

Why Your Shop Needs an Omni-Channel Communication Strategy in 2018
Sponsored by Podium
Date: June 12, 2018

Shops that are winning are providing consumers with a number of different options to connect and drive them to the physical location, including text, web chat, email, phone, and others. Over the course of this webinar, we will discuss the typical customer journey and show you how an omni-channel strategy can improve the experience and drive more business.

Thermostat Diagnostics and Operation
Sponsored by MAHLE Aftermarket
Date: April 25, 2018

The thermostat on an engine controls more than just the temperature of the coolant. A thermostat can control emissions, cool the air intake temperatures and even reduce engine bearing wear. In this webinar, we will cover how a thermostat operates, symptoms of a malfunctioning thermostat, why thermostats fail, and more.

Video Series

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