Webinars - UnderhoodService
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Upcoming webinars
AC Diagnostics: Troubleshooting Pressures and Temperatures
Sponsored by Transtar AC
Date: August 18, 2022

The most difficult AC complaints to resolve are the system blows warm, or the air is not as cold as it once was. The causes of the declining performance could be caused by a multitude of components and conditions. In a 45-minute webinar, the experts from Transtar AC will cover the possible causes of AC failure.

The training session will cover:

  • Interpreting high-side and low-side gauge pressures for:
    • Restrictions to refrigerant flow
    • Air or moisture trapped in the system
    • Incorrect refrigerant charge
    • Faulty or worn compressor
  • Measuring and understanding vent temperature drop
  • Troubleshooting automatic and dual-zone temperature control systems
  • Detecting air flow restrictions in condensers and evaporators
Rotating Electrical: Solving the “No Problem Found” (NPF) Return
Sponsored by Advance Professional
Date: August 25, 2022

Alternators have historically been one of the highest returned “No Problem Found” parts in our industry. For shop owners, this means reduced efficiency, unnecessary operating costs, and reduced customer satisfaction. This webinar will discuss how you can avoid the unneeded parts returns and more accurately diagnose today’s charging systems.

Join us as we cover:

  • New system technology
  • Diagnostic approach
  • Old vs. new control system operation
  • Alternative tools
On-Demand Webinars
How to Win Locally: 5 Marketing Strategies for Auto Services
Sponsored by Podium
Date: May 12, 2022

Auto service consumers are changing—new expectations and demands aren’t just a future state—they’re here today. In fact, according to J.D. Power, auto service customers now prefer texting over all other channels. It’s time for auto service businesses to rethink old marketing strategies and deliver the buying experience modern consumers expect.

Join this webinar as industry experts uncover five auto services marketing strategies to beat your competition and fast-track your sales process. You’ll hear real-life case studies and walk away with SMS marketing best practices.

In this webinar, you’ll learn:

  • Why consumer preference for texting is on the rise
  • The state of local business—what’s working and what needs to change
  • 5 simple ways to upgrade your auto service experience
Import Drivability Diagnostics & Tips
Sponsored by NGK Spark Plugs
Date: May 04, 2022

Input signals from sensors, processing data, and regulating output devices are all associated with the core operations of today's engine management platforms.

  • This webinar will focus on import vehicles systems, including:
  •  Terms to know
  • Drivability diagnostic steps using the proper approach
  • Walking through the scan tool data PIDs logically
  • Using VE calculators to diagnose, fix, and verify that the concern with the car is truly fixed right the first time

Our presenters will also address case studies focused on drivability-related problems.

Don’t Give Me Any Friction! The Magic of Sintered Bearings
Sponsored by Mevotech
Date: April 27, 2022

This webinar is part of "Aftermarket Chassis Solutions, Pro Tips & Best Practices: A 4-Part Webinar Series for Technicians and Shop Owners." Sponsored by Mevotech.

When it comes to friction surfaces on any suspension joint, sintered bearings are the optimal choice. Lifecycle testing has shown sintered bearings to be better performing and much more durable than the other materials.

Register now for our webinar, and we will show you:

  • How sintered bearings hold up under friction and wear testing
  • Why they won’t degrade under heat exposure vs. plastic and other materials
  • How the porous sintered metal is self-lubricating
  • Why serviceable sintered bearings are the choice for a longer service life
TPMS Talk: Fundamentals of Fast and Efficient TPMS Service
Sponsored by Schrader
Date: April 07, 2022

Your crash course in the TPMS service. Too often, TPMS service might seem complicated, but it does not have to be. This webinar provides an engaging hands-on lesson that explores how you can organize your TPMS program for maximum benefits.

Learn directly from the world-leader in TPMS just in time for the busy tire changing season! Join Yanick Leduc and Tom Kirkham from Schrader’s Technical Training Team as they break down the fundamentals of TPMS service and give you real-life tips for setting up a profit building TPMS program.

Topics cover:

  • How to identify if a vehicle has a TPMS system
  • How to select the right TPMS sensor for the vehicle and rim type
  • How to select the right service kit and why it’s important
  • How to safely dismount a tire from the rim without damaging the sensor
  • How to properly assemble and disassemble the sensor
ADAS: Diagnosing False Activations and Warnings
Sponsored by AAPEX
Date: April 11, 2022

This webinar is part of "AAPEX Repair Shop HQ Webinar Series: An 8-Part Webinar Series." Sponsored by AAPEX.

Advanced driver assistance systems (ADAS) can intervene with driver warnings or activation of the brakes and steering functions. Unfortunately, ADAS sometimes get it wrong and activates when there is no problem. The customer might be backing out of the garage or changing lanes on the freeway when the false warning or activation occurs. We will explore how to resolve customer complaints of false activation of automatic braking, lane blind spot detection systems.

Why Your Repair Shop’s Marketing Isn’t Working as Well as You Think
Sponsored by The Automated Marketing Group
Date: April 14, 2022

Are all customers good customers?

A lot of marketing companies would love to convince you that all customers are created equal. But with a few basic tools and a realistic look under the hood, it’s clear that settling for mediocre marketing results can have lasting negative effects on every area of the shop.

If you’re ready to put chaos, stress, overworked employees, and shrinking average repair orders behind you, then you’re ready to focus on marketing that improves your customer base by driving the right kind of customer to your shop.

In this webinar, we’ll cover:

  • Why it’s OBVIOUS that so many marketers are lying or incompetent
  • The problem that might be hiding on your website RIGHT NOW
  • The BEST way to ensure that your marketing drives high-quality customers who are ready to buy
Why You Need Aftermarket Solutions for Electric and Hybrid Vehicles
Sponsored by Mevotech
Date: March 30, 2022

This webinar is part of "Aftermarket Chassis Solutions, Pro Tips & Best Practices: A 4-Part Webinar Series for Technicians and Shop Owners." Sponsored by Mevotech.

The increasing number of electric and hybrid vehicles on the road means repair facilities will need to adapt their businesses and skillsets to accommodate them.

Register now for our webinar and learn all you need to know about what the aftermarket can do for electric and hybrid vehicles.

We will cover:

  • Common misconceptions about these vehicles
  • What their heavier weight does to chassis and suspensions
  • Busting the myth that only OE parts are acceptable
  • What makes aftermarket solutions the better choice
Transmission Fluid Technology: Your Guide to Understanding New Grades and Specifications
Sponsored by Transtar
Date: March 21, 2022

As automatic transmission technology has evolved, so have the fluids inside. With more than 20 current OE transmission fluid specifications, it can be confusing to choose the correct fluid for the transmission and customer.

In this 60-minute webinar, our presenters will discuss how to select the correct transmission fluid for today’s diverse population of automatic transmissions. The experts will also cover how to optimize your shop’s inventory to cover the broadest range of vehicles.

  • Topics to be addressed:
  • Ultra-Low-Viscosity transmission fluids
  • CVT transmission fluids
  • Dexron and Mercon back date compatibility
  • New Honda and Toyota ATF specifications
  • Dual-clutch transmission fluidsa
  • Electric and hybrid vehicle transmission fluids
Become the ONE Shop Preferred By MORE Customers in Your Market
Sponsored by Epicor
Date: March 10, 2022

One. That's how many shops there's room for in the lives of today's vehicle owners.

Whether you operate a general repair shop, tire dealership, or service chain, your future depends on your ability to become that ONE shop who can offer more services, greater convenience and a superior experience.

This webinar will examine the fundamental building blocks necessary to become that preferred shop for more customers for years to come -- leading to faster growth, improved profitability, increased employee satisfaction and higher overall business value.

Too busy to consider a few critical, tech-enabled improvements to your service business? In that case, you definitely need to attend this webinar, because we’ll also show you how to reduce your workload while putting more money in your pocket.

Diagnostics for Modern Ignition Technology
Sponsored by NGK Spark Plugs
Date: March 01, 2022

What is your diagnostic strategy when it comes to ignition-related drivability problems? Are you swapping coils and spark plugs hoping it cures the problem? There is a better way.

In a one-hour webinar the experts from NGK will show you how the spark plug, coil and control system work together to ignite the air and fuel mixture. With this training, you will be able to diagnose and confirm the fix.

Questions that will be answered:

  • What influences the ignitability of a spark plug?
  • What is the difference between two- and three-wire coils?
  • How can you use current probes to diagnose ignition problems?
  • How can you trouble shoot the entire ignition circuit?