When your shop is able to breathe and consider the bigger picture, you also have the ability to build trust with customers. Trust with customers can be accomplished by using digital services such as:
– Automated messaging
– Repair recommendations
– Pictures & videos
With clear explanations of repairs all conveniently sent to customers via text messages, you will streamline the repair and approval process for both your shop and customers. This also serves to build a collaborative relationship with customers that will keep them returning to your shop and increase your revenue. More cars will not drive revenue; smart repairs will.