Servicing TPMS Sensors
Most TPMS sensors are held in using just a screw or a nut, but if not assembled or torqued properly, the results can be catastrophic. Carelessness can result in a broken sensor or even a customer stranded with a flat tire.
How Long Is a Labor Hour?
Any tech will tell you that a labor hour can stretch to half a day if a lot of research is involved. Conversely, it can last 15 minutes if you know what you’re doing. Most labor guides typically don’t take into account how much research, diagnosis and equipment setup is needed for a given job — not to mention the time it takes to recover your 10 mm socket that just fell down into the engine compartment.
Trusting Your Torque Wrench
The torque specifications for components are much more exact now. Fastener requirements are also changing such that nuts and bolts are more vehicle specific, so there is no more running to the backroom if you need a replacement.
Getting Involved To Nurture The Next Generation of Techs
Rather than looking for a senior technician, how about bringing in one of these recently graduated techs? The good ones will demonstrate that they are eager to learn. You may find that one of their previous employers put a broom in their hand rather than a repair order, so you could be their lifeline to a long and thriving career.
VIDEO: Three Things Service Advisors Should Always Ask A Customer
Adam Redling introduces three things to always ask your customers to promote customer satisfaction. Sponsored by Manager SE from Mitchell1.
VIDEO: The Difference Between TSBs, Campaigns And Recalls
Andrew Markel describes the critical difference between TSBs, campaigns and recalls, and how you can use them in your shop. Sponsored by ProDemand from Mitchell1.
VIDEO: Never Discuss These Topics With Clients
To provide the best customer service, some things are best left unsaid. Adam Redling goes over three topics that a service writer should never discuss with a customer. Sponsored by Manager SE from Mitchell1.
ACDelco Launches New Diesel, Collision And eAssist Training
The web-based courses are less than three hours long, and there are no enrollment prerequisites.
K-Seal Launches K-Seal Academy
K-Seal International has announced K-Seal academy, an online training program on engine cooling and repair. The program is free of charge, and can be completed in under 10 minutes, claims K-Seal. The program goes over the basics of the technology, showing how an engine is cooled, different types of leak repair technology, common issues in the cooling system, and how to use the Academy’s information to add value to your shop’s customer service.
CARS And NACE: Training You Can’t Afford To Miss
CARS is no longer a training event. It is now an informational, strategic planning and networking event unlike any other. While there are classes, they have been restructured with a new model in mind.
Learn About The TPMS Sensor Bubble In A Free Webinar
There is a large population of vehicles entering the sweet spot for TPMS sensor replacement. But there are a number of factors that can cause a TPMS warning light to illuminate or flash — and some are hard to uncover.
Turbo Trouble: How Turbochargers Work
Turbochargers are great for adding power to any gas or diesel-powered engine, but are especially useful in small displacement engines. The boost to airflow that a turbocharger provides increases the breathing efficiency of the engine for more horsepower and torque.
