service Archives - UnderhoodService
EV Opportunities

You are gaining and retaining many service opportunities with Evs.

Batteries – AGM Failures

Providing your customer with the correct group size and type of replacement battery is more important than ever.

HV/EV Lifting Guidelines

Being able to lift an EV or HEV vehicle properly is a roadblock many shops face.

Closing Tool for Recommended Repairs Goes Digital

Your customer clicks on the link your service advisor just texted. The updated repair order at the end of the link confirms her worst fear: Your technician’s repair recommendations cost more than what’s in her bank account and all but eliminates whatever’s left on her high-balance credit card. That’s when she spots a button in

Spark Plug Removal Techniques On Ford Modular Engines

Ford’s Modular engine has been known to give techs a hard time during a spark plug replacement. 

Autoshop Solutions Partners With Mechanic Advisor

The two partner together to provide shops with the industry’s most powerful digital marketing and customer retention package.

Auto Service The Way It Used To Be

The auto service business has definitely changed over the decades, but in some ways the story probably has stayed the same.

New Garage Gives Underhood Service An Edge In 2020

The Underhood Service Garage features latest auto technology to ensure our editorial is aligned with industry expectations.

VIDEO: Matching A Captured Waveform To The Correct Vehicle

Andrew Markel discusses how you can verify that a waveform you have captured is correct for the vehicle. Sponsored by ProDemand from Mitchell1.

waveform-service-information-video-featured
The Science Behind Precious Metal Spark Plugs

With the need to comply with ever-increasing efficiency and emission standards, auto manufacturers have been racing to raise the bar in spark plug performance over the past three decades. The use of precious metals like platinum and iridium in the manufacturing of spark plugs, as opposed to the use of nickel, has resulted in plugs that can last much longer and offer better performance than the spark plugs in circulation prior to the mid-1980s.

Spark plugs
Gonzo’s Toolbox: ‘Wanna Be’ Technicians

There’s one situation all professional automotive technicians have had to deal with from time to time, and it involves the home-grown garage guy who just so happens to own a couple of ratchets, a repair manual and a broken-down car. Some of these connoisseurs of the all-knowing repair manual skim through sections without truly comprehending them.

Men in garage with semi-truck
R-1234yf Safety Procedure Checklist

Remember that R-1234yf is only mildly flammable. To become flammable, the mixture of air and refrigerant in a closed area like a vehicle cabin would need to be between 6.5% and 12.3% of the chemical vapor. This mixture must then experience a significant amount of energy to ignite it. In some lab tests, a spark

R1234yf safety procedures