Service Information Archives - UnderhoodService
Cartridge Oil Filters

Mistakes made can result in costly comebacks.

GM Stop/Start Vehicles

It is essential to understand what is different on these vehicles and how it might change your diagnostic approach.

VIDEO: Connecting The Component With The Wiring Diagram

These enhancements to ProDemand’s wiring diagrams redefine electrical diagnostics. This video is sponsored by Mitchell 1.

VIDEO: Two ProDemand Easter Eggs

Here are two “Easter eggs” for Mitchell1 ProDemand that can save you time. This video is sponsored by Mitchell 1.

VIDEO: Blending Service Information Sources

Finding P0420 on a specific vehicle can be researched using blended service info. This video is sponsored by Mitchell 1.

VIDEO: Simplify And Maximize Customer And Vehicle Check-In

The keys to curing check-in problems could already be at your shop. This video is sponsored by Mitchell 1.

VIDEO: Need Help Finding Repair Information? Make A Call!

Repair information providers have your back with a tech hotline to save you time. This video is sponsored by Mitchell 1.

Auto Service The Way It Used To Be

The auto service business has definitely changed over the decades, but in some ways the story probably has stayed the same.

VIDEO: Using The Search Function To Find Service Information

Online service information is like having access to an entire library in the repair bay. Navigating the service information like a book can cause you to miss critical information like TSBs and user generated content. Andrew Markel covers how to use the search function to find more information faster. Sponsored by ProDemand from Mitchell1.

VIDEO: Using Service Information To Look Up Tire Specs

Andrew Markel recognizes the inconvenience of sending the customer out to look for the inflations and sizes of the tires on their vehicle, and suggests a solution to find that information using shop software. Sponsored by ProDemand from Mitchell1.

VIDEO: Make Your Customer Trust You And Not The Internet

Andrew Markel stresses the importance of credible sources while gathering information about a repair, and shows how to get your customer to trust your and your shop and not unreliable Internet sources. Sponsored by SocialCRM from Mitchell1.

Navigation Tricks For Getting The Most Out Of Your Service Information

Being able to navigate the service information quickly is just as an important skill a scanning for codes. Here are 10 tricks that can help you find the information faster.