J.D. Power’s analytics tool will help establish benchmarks and monitor EV infrastructure nationwide.
Connected vehicle data will provide consumers greater reassurance about previous life of electric vehicle batteries.
Overall satisfaction with the BEV purchase experience is shifting to more traditional factors, like quality and styling.
Honda and Toyota each receive five awards for best resale value.
Quality improves across all eight problem categories measured in the study, with 21 of the 33 brands included in the study improving their quality in 2016 and one remaining the same.
Record Number Of Software Complaints And Recalls Threaten Trust In Automotive Technology, Says J.D. Power SafetyIQ
So far in 2016, consumers have filed 202 formal complaints with the National Highway Traffic Safety Administration pertaining to software that controls the technology prevalent in vehicles.