customer service Archives - Page 4 of 10 - UnderhoodService
Compressor Oil for R1234yf

Working on R-1234yf systems is not that different from the R-134a variety.

Aftermarket Artificial Intelligence 

Like it or not, you are part of the aftermarket AI engine.

ECM Damage

Engineers have devised two strategies that can be called the “immune system” for the electrical system.

Cabin Air Filters

Don’t overlook the importance of the cabin air filter in your customers’ vehicles.

CAN Bus Communications

There are three types of bus configurations that you will come in contact with — loop, star and a hybrid of both.

PCV System DTC

PCV systems are far more complex now, but they are also much better at controlling crankcase pressure.

Engine Bay Covers: Cosmetic or Comedic?

Each year, it seems engine bay covers get bigger and more difficult to remove.

Ignition Coil Output

To see inductance inside the primary windings, use an amp probe placed around the positive wire for the ignition coil.

Fuel Pumps and Cranking

Diagnosing the problem comes down to understanding what causes a loss of fuel pressure.

Auxiliary Coolant Pumps

Don’t be fooled into thinking that these pumps will go away with the surge in hybrid and electric vehicle production.

Catalytic Converter Theft Update

Converters are still being stolen at record rates.

AC Condensers

The characteristics that make the parallel-flow condenser so efficient are among its major drawbacks as well.