“We are very pleased to partner with Mitchell 1 to provide real world tips to OnDemand Live users,” said Gerry Beronja, director, Global Marketing, Snap-on Diagnostics. “Together we have the leading development, support and data resources in the industry and we are proud to provide our proven information for the best and fastest growing expert tip database in the industry. We believe putting this information in both the Snap-on family of Scanner scan tools and in the industry’s leading information system will significantly reduce our customers’ diagnostic time.”
OnDemand Live provides thousands of OnDemand5.com and ShopKey5.com users with the ability to add their own strategies, photos and suggestions. Every entry is reviewed by Mitchell 1 editors, validated, and if necessary, the reference information is corrected. In this way, tens of thousands of technicians can come together to build a better source of information.
OnDemand Live provides the industry’s only solution for accessing live real-world tips and complete OEM information. This exclusive combination of both types of repair information provides technicians with one place where technicians can go to find all the information they need to fix vehicles better and faster.
“Our goal with OnDemand Live is to offer an integrated forum where users can easily help each other save time with procedural shortcuts and avoid costly mistakes that lead to lost time and money,” said Dan Ramirez, general manager, Automotive Repair Solutions, Mitchell 1. “The addition of Snap-on Fast-Track Troubleshooter expert tips allows us to provide technicians with an invaluable repository of validated tips created by real-world diagnostic technicians over the past several years. Fast and efficient diagnosis of today’s complex vehicles is the crux challenge for the vehicle repair industry today and this addition of Snap-on expert information provides the industry a significant step forward in meeting that challenge.”