The iconic Monroe counter stool, an expanded “Preferred Customer” rebate book, increased points opportunities and values and much more are featured in the 2010 Expert Plus service dealer loyalty program from Tenneco Inc.
Designed to help automotive service businesses increase their share of the undercar service market, the 2010 Expert Plus program, now in its 12th year, includes more benefits than ever, thanks to extensive input from shop owners and managers across North America.
“The Expert Plus team traveled North America to meet with shop professionals to determine which program features would best support their growth strategies,” said Sheryl Bomia, North American Aftermarket programs manager, Tenneco. “This year’s membership package directly reflects feedback from our customers, adding to the value of an Expert Plus membership.”
The 2010 Expert Plus membership package benefits shops that rely on Tenneco’s respected Monroe shocks and struts, Monroe brakes, and Walker emission control products. This year the package will include the wildly popular Monroe counter stool, which in its new form, will feature the brand’s industry-leading Monroe Quick-Strut integrated strut assembly design. Expert Plus members also will receive an Expert Plus “Preferred Customer” rebate book now featuring valuable consumer offers for Monroe and Walker products. These mail-in rebate offers include:
• Five Monroe “Buy 3, Get 1 Free” ride control offers
• Two Monroe Quick-Strut Assembly “$60 back” offers
• Two Walker Direct-Fit Converter “$50 back” offers
• One Walker Quiet-FlowSS Muffler “$50 back” offer
Shops enrolling in the 2010 program prior to March 15, 2010, will be eligible to participate in an early enrollment grand-prize sweepstakes.
Expert Plus member shops also will receive an assortment of merchandising tools, including an informative and entertaining waiting room video, Monroe and Walker educational “Flip Books” for consumers, safety glasses, magnetic tool tray, 20-ft. tape measure, and business-building vehicle inspection tags.
Expert Plus membership includes participation in Tenneco’s popular and effective consumer promotions and special trade rewards offers. Member shops also receive an extensive kit of merchandising tools and free access to a wide range of technical training opportunities.
Other program features include special points awards for attending a Monroe “4More” ride control training clinic; the latest ERIS electronic catalogs to assist in parts ordering and job quoting; eight new online ride control and emissions testing modules, each offered for points rewards; and higher points values for key existing and new ride control and emissions products. All members also are included in the Monroe and Walker brands’ consumer online “Dealer Locator” tools at www.monroe.com, www.monroebrakes.com, and www.walkerexhaust.com.
For more information and to enroll in the 2010 Expert Plus program, visit www.expert-plus.com, call 1-800-603-6834 (US) or 1-800-531-7814 (Canada), or send an email to [email protected]. Membership is $99 per business location and includes access to www.Expert-Plus.com.
