Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, recently announced that its powerful, Web-based Epicor Integrated Service Estimator (ISE) solution is now available to the more than 400 automotive service shops using the Omnique shop management software developed and marketed by Circle Industries and Technologies.
The Epicor ISE solution enables users to quickly capture the parts and labor information needed to estimate and complete virtually any automotive repair. The software provides one-click access to the industry-leading Epicor PartExpert database of more than 7,500 manufacturer product lines — with coverage of 385 million vehicle applications — and offers connectivity to thousands of leading parts distributors and retail locations across North America. Omnique users also will have access to the Epicor ISE solution’s comprehensive aftermarket flat-rate labor guide, repair jobs database, parts interchange, and VIN decoder. All parts, labor and supplier pricing information can then automatically be imported to the Omnique user’s estimates, work orders and invoices.
“This is a major enhancement that will enable shops to save a great deal of time each day while providing a superior customer experience,” said Kris Hammon, director of business development, Circle Industries and Technologies. “Omnique is a powerful tool for shops that are targeting new levels of efficiency, profitability and customer loyalty. The addition of the Epicor ISE solution makes nearly every job faster and easier while delivering the accuracy and professionalism our users demand.
The ISE solution also enables Omnique users to access a much broader selection of supplier product lines and expand into new service areas, Hammon added. “The Epicor product data is by far the best in the industry,” he said. “This allows our customers to make smarter and more profitable buying decisions, complete more sales and address an array of new service opportunities they’ve had to turn away in the past.”
In addition to the Omnique software, the Epicor ISE solution is now included in several other leading shop management systems for general repair and specialized service operations. “Our Web-based architecture enables leading software developers like Circle Industries and Technologies to deliver a seamless user experience in marrying the functionality of their shop platforms with ISE’s many exclusive features,” said Paul Salsgiver, executive vice president and general manager of retail software for Epicor.
For additional information regarding the Epicor Integrated Service Estimator solution, contact your Epicor representative, call (800) 380-9015, or email [email protected]. To learn more about the Omnique automotive shop management solution, call (866) 435-2100 or visit www.omnique.com.